The Home Depot

"January 18, 2024. Auburn Maine Home Depot The lady at the self check out makes a side remark to me. “Are you sure that you got everything rung up? That’s a lot of stuff for $18.” My suggestion would be if you think that I’m stealing something you come out and say it. I bought five electrical outlets and five wall plates and a couple old work boxes. The folks at Lowe’s might be a little bit nicer. I’ll try them next time instead."

"Because of a series of recent bad experiences at Lowe's, I thought I would write a positive review about my local Home Depot. As a contractor, I am at this store frequently. They have always taken good care of me and my needs, especially the staff at the pro-desk. About the only negative I have is the fact Home Depot has a bad tendency to close isles down (for safety I imagine) when moving things around with forklifts. Unfortunately, the pro-desk at this store sits right next to the pallets of sheetrock. Which means, when those pallets have to be moved, the pro-desk is inaccessible. When in a hurry, this can be VERY frustrating."

"Ordered some flooring which they outsourced delivery to another company the window we were given was 6 am to 8pm. Texted that they were out for delivery around 8am. At 2 pm I called Home depot for an update. An angry woman answered and told me they didn't know and refused to give me the outsource companies name so I could obtain an update then proceeded to tell me "if your father didn't want to wait he should have paid the extra fee for a smaller delivery window" a shady offer that was never even mentioned. My senior father and I stood in the rain at our project house for 11 hours only to get a phone call saying they were late and it would be some time after 8 pm or we could get a window the next day between 7 and 11 am. An enterprise rental truck finally rolled up at 9 am the next day. And the two young men asked us to help them unload the delivery we paid for. So my 70 year old father and I had to help as they were obviously uncertain how to do so and almost dropped our flooring 3 times off the back once almost ONTO my father, I ended up with a sprained ankle slipping on the wet grass between where they dropped them and the actual house and for all of our effort the product came covered with rocks and gravel in between the the flooring packs which scuffed it all up. They promised to drop it wherever we needed and it ended up across the yard from the house. This debacle cost over 2 grand.... Go to Lowe's this place is a joke."

"Wanted to give a huge shoutout to Ben the manager for his incredible customer service. He helped us when we were experiencing an issue with a previous store. If it wasn’t for him we would not have come back! Go Ben! Thank you for your hard work!"