Auto Care Plus Complete Tire and Service Center

"Hit a pothole which damaged my run flat sidewalk, had a spare tire to mount. Squeezed me in the next day for that, oil change, and brake fluid flush. We’re done by noon. They do great work."

"Very professional and helpful! They were on top of completing car diagnostics and kept me informed of updates along the way via text/call. They took the time to explain to me what I was paying for and what was necessary to fix. Overall very satisfied with level of care put into my vehicle. Thank you!! :)"

"It was my first time at Auto Care Plus and I will definitely be back! The staff was accommodating with my appointment and very friendly. They gave me recommendations for my car but did not push adding services and paying more!"

"Old aged mechanics not willing to work on hands and knees per shop Edit: (seems like a dramatic response) Stated all vehicles needed to be able to fit on a lift (mine wouldn't). I just asked about the fleet vehicle picture on Google posted from the owner, and you advised you had multiple shops and your mechanics are in their 60s and don't want them on their hands and knees. At that point, I thanked you for your honesty and would go somewhere else. There was zero aggressiveness, and I only inquired about service. I have no clue where you got that I was demanding service. Also, I never asked anyone to work outside. Posted a review for I would want to know if my mechanic isn't willing to get down and dirty and for the quick dismissal on the phone."

"Been using them for about 1/2 a year now but I wont be returning after my last visit after a critical mistake was made. On the plus, staff is very friendly and easy to deal with. I brought my wife’s car in first for some routine maintenance. A control arm was replaced on my wife’s Subaru and had to bring it back for a clanging because something was not tightened all the way. Gave them a mulligan on that one as they did take care of it when I brought it back. However a couple months ago I brought my truck in for diagnostic for the same problem. I heard a clanging coming from one of my front wheels and asked them to look it over as I wanted peace of mind since I drive my kids around in this truck. I asked them to check control arms/ball joints or just the tire area in general. I was told they couldn’t find any problem and they suggested the noise was my trailer ball clanging around. They assured me everything was fine in the tire/suspension area and my vehicle was safe. A little over a month later the ball joint completely let go while I was driving and locked up my steering. Had to have it towed back to them. Luckily no one was hurt as it happened at lower speeds, but I was a bit shook up since I had just been driving my wife and kids down the highway in it shortly before. On top of that though, nothing really was done to make up for it either, they had to replace the broken parts after having my truck there for 5 days. Charged for new tires I now needed to pass inspection because it damaged the side wall of the tires when it broke, charged for another alignment that was just done at the first visit, not offered any refund or credit for the failed diagnostic, and only given $50 off because they applied a AAA discount. $1400 later I hope it’s all good now but for missing a problem that could have caused injury to my family, and being told not to worry, the vehicle was safe, I won’t be bringing my vehicles back there."