Club Champion 924 Great Plain Avenue, Needham, MA 02492

"Scam, spent thousands with them (overpriced) and once something went wrong they weren't responsive. When my shaft broke they wouldn't help at all and even had me bring in the adapter and kept it! You are much better off going to your local pga superstore as they are much more responsive and willing to work with you."

"I was fit by Andie yesterday and it was awesome! I had so much fun and Andie taught me so much, not just about clubs but things about my own game that I didn’t know. She was a fantastic fitter and will definitely be using club champion and Andie again for all my club needs."

"Had a full iron fitting today with Cameron. Highly highly recommend him. We went through what felt like 7 to 8 different shafts based on my ball speed, back spin, and launch angles. Cam did a fantastic job of getting me dialed in with my new cobra clubs! He was extremely knowledgeable on current clubs and even gave me a few added swing tips during the fitting! Excited for the set to come and would go back again in a heartbeat. Thanks again CC!"

"I had a great fitting experience with Bruce. He knows his stuff and I am very happy with my clubs. I have had a less than great experience getting my wife fitted. She went in for her first bag ever, told Bruce so and she was priced for an outrageous price. Pretty disappointed as they seem to have tried to upsell on a newbie golfer. Luckily, she knew enough not to hand over the credit card. We have asked for the fitting data several times and have not received a follow up email. They are not very responsive over email for her set, for regripping my driver, etc. You cannot call the location directly so communication is difficult. Tale of two experiences between the two of us."

"Proceed with caution. I went in to get fitted for two wedges late August and spent $700. The wedges ultimately got specced out the same as my previous wedges. 0.75" longer shaft, and 2 degrees bent upright. The fitting experience was great and as expected. Six weeks later the clubs arrived, I took them out for a few rounds, and I couldn't hit them for the life of me. Chalked it up to not playing much and it being the end of the season up here in Massachusetts. Figured I'd sort it out next season. A constant push off to the right, $400 in lessons, and _so many frustrating rounds_ later my instructor recommended that we measure the lie angle and bend them even more upright. That's when we learned they were never set up correctly in the first place. Lie angle was standard (should have been 2 degrees upright), and the length was 1" longer than standard (should have been 0.75" longer). I called Club Champion customer service, asked for my money back as agreed upon services weren't rendered, and was ultimately told "mistakes happen" and that they would be able to adjust the clubs, but that's the best they could do. The customer service rep. kept saying "I don't know what you want me to tell you, but I'm happy to keep going around in circles for another 15 minutes if that's what you want to do." Maybe I should have "known" what the issue was and checked the club specs earlier, but the reality is I shouldn't have to double check a custom club fitting companies work. I mean, I don't even have the equipment. I trusted that club champion did their job in getting the club build right. It's how they stay in business. Unfortunately their quality control failed, and I ended up spending hours of my own time and hundreds of dollars of my own money trying to address the issue. Mistakes happen, but please own up to them instead of telling your customers to ultimately kick rocks. Hopefully this review is enough to give folks a heads up that: - You're going to spend more money going to Club Champion vs. going elsewhere. - If things go well, you'll probably be satisfied, although you spent ~50-100% more than if you just ordered the same specs from the manufacturers website. - If things go poorly, you'll be frustrated, working with a company isn't willing to accept fault, making things right, and land a bit SOL. Save your money and go elsewhere. Chris Cote's down in CT is great."