Dunkin'

"I saw staff be harassed by an awful customer today and they kept their cool always make my drink right every time I love the management and all the employees if I could I’d give 100 stars"

"I work nearby and visit this location a lot. But that will definitely be changing. I’ve tried to deal with it, kept making up texting my mind on why they are so rude. Not all of them, but two in particular are the worse. 1.) The redhead girl ( don’t know her name), she has 0 people skills. She shows she could care less about you or your order. She’s condescending, arrogant, and just down right nasty. 2.) The infamous “Wayne”. And let me start off by saying I know he had a heart attack ( I even donated when you all were asking your customers to). This dude is a complete mess. He could be the father of the redhead. Another miserable human. Don’t go too fast or he will throw you the biggest attitude. And DONT, I repeat, DONT, ask him any questions regarding the menu, you might just make him short circuit. Like I’ve said, I’ve tried. I’m done, I’ll definitely go out of my way to Go to another Dunkin, albeit, out of my way. But I’m all set with these two depressing and miserable people."

"I’m not one to make bad reviews but waiting 20 mins in line, both my bagels were asked to have the cream cheese on the side which was not the case and the ONE coffee I ordered, was made wrong. I respect young people working but pay attention and listen to what the customer is asking for."

"I had placed an order through door dash and after an hour of waiting was informed that the forgot to turn on the DoorDash order printer. They told me they were working on it and not ten minutes later canceled my order with no warning. I placed another order thinking that it was only a technical error but in fact found out through my dasher that they would rather talk about their personal lives and what they’re having for dinner instead of completing the order. I will not be going back to this dunkin, not even through the app."

"The coffees I order are always made how I like them. Everyone there is so kind EXCEPT for the Ginger teenager who was wearing a solid red mask. His attitude is always so sour. His tone of voice to customers is always on the rude side, as if he’s better than you.. but news flash - you’re still working at Dunkin’ Donuts kiddo. Customer service is key and this child doesn't have a clue as to what it means to serve customers. Leave your issues at home and make your customers feel welcomed. He should be trained which is also sad because it’s just a fast food job. Nothing hard about being kind through a window. Otherwise, this location would be 5 stars if he was kind :)"