BJ's Wholesale Club 5 Ward Street, Revere, MA 02151

"Marcus was so pleasant & extremely helpful. He went out of his way of doing the job he was currently doing to help me with what I needed."

"This store in Revere has some of the worst employees out of any retail store I have ever shopped. I had an issue in the past with them closing the gas station 20 mins early when I desperately needed gas because the kid wanted to be out on time so he was turning customers away. Then tonight, the store closes at 9pm on Sundays, I had time to get gas and only needed 2 cases of water, walked in the door at 8:52pm and was told they don’t allow anyone in after 8:45. I said I only need 2 cases of water it’s not going to take me 8 mins, he started yelling NOOOOO we are closed. So I proceeded into the store Walked straight to the waters threw them in my carriage and paid express pay which means I don’t even need to go through a register. When I got to the door he started waving for his whole team to come attack me. Then he said yelling and saying we are closed, go home you big baby in front of my 12yr old daughter who was sitting there shaking her head trying to figure out what was wrong with him. Mind you our transaction was done before 9pm and I would have been out of the store but I had about 4 employees standing around acting like they wanted to fight me. Note to self BJ’s, if you close at 9 then that means 9, not 8:45 because you want to be out the door by 9. And if you close at 9 then schedule your employees until 9:15 or 9:30 so this doesn’t happen again to someone else. Remember we pay for a membership, so have your employees learn how to act or get rid of them because what happened tonight was totally unacceptable. Maybe it’s time I cancel my BJ’s membership & reopen my Costco’s, they have a lot nicer stuff there anyways."

"Great gas prices and great assortment of retail. You’ll always find what you need here and sometimes a lot more than what you wanted. With a wide variety of items and fair prices to boot this wholesale club definitely has the leg up!"

"I had my appointment way ahead of time. Got there before the appointment. My car was taken to the bay. The attendant started working on my car. He was by himself, no help. Every time a customer popped up at the counter he would stop working on my car and take care of it. That's 4 or 5 customer being taking care, but not me. I really felt like a fool, very bad feeling. Meaning every customer that showed up was more important than me. Very bad that BJs tires can treat customers that bought and paid for the tires in advance should go through this humiliation. No, think twice before buying and installing tires at that store."

"Went there for a flat and was told to come back tomorrow. Again there was only one person there and no one around. I didn't plan for a flat, it wasn't busy either. No one around. Called the Medford club and was told to come down. Went there and was taken care of. This is not the first time this happened. A few months back with my other vehicle, same situation. I understand if I purchased the tires. No can plan to a flat. That is why this is the last time I purchase any tires from the. Tire fair or Marvin's bet will take care of me much better than BJ's."