Walgreens Pharmacy 1588 Northampton Street, Holyoke, MA 01040

"I stopped in here in need of some batteries for one of the tools I needed to complete the job I had been working on. The employee behind the counter was helpful in assisting me with locating the batteries I needed to complete my assignment."

"Pharmacy closed more often than it's open. "VERY VERY" RUDE Pharmacy techs."

"I have read reviews of customers complaining negatively of this Walgreens. I live in Puerto Rico and travel to Holyoke, MA every year between 2-3 times a year. This is the closest Walgreens to me and have no complains whatsoever because customer service to my persona have been always polite. Thank you!"

"The absolute worst. Everyone makes mistakes; we're all human. For the staff at this pharmacy, however, mistakes seem to be their mode of operation, and they'll never own any of them. There is always a runaround and extended unnecessary delays getting my prescriptions from this location, due to sloppy work and errors made by pharmacy staff. I attempted to bring my concerns to the pharmacist, and he was defensive and hostile, choosing to blame me and my medical providers for the errors his staff made. So in addition to shoddy work they offer exceedingly poor customer service. If you have a choice, go elsewhere. Here is a sampling of my experiences. 1. My prescription was out of refills. I selected the phone prompt to have the pharmacy contact the prescriber for approval on a new prescription. Several weeks went by. During that time I contacted the pharmacy a couple times to check on the status. Finally, during one of my calls to check on the status, the staff member I spoke with told me the provider had sent a response back saying that I wasn't a patient of theirs. I had to push the staff member to look into it, and when they did, it turned out they had sent the request to the wrong provider, someone I had never seen. This same thing happened with 2 different prescriptions from 2 different providers. The prescription information has the provider's information included. How hard can it be? And the lack of communication during the extended wait! 2. My provider sent over a prescription, and the pharmacy entered the information incorrectly and gave me the wrong medicine. When I called to ask them to correct it, they insisted they had to wait for my provider to resend the prescription, adding to the amount of wait time for me to get my medicine. 3. It's a regular occurrence that they somehow "don't receive" electronic prescriptions from my providers. They consistently blame my providers for "forgetting" or for "sending it to the wrong place." But this pharmacy is the common denominator. Several of my providers have sent prescriptions to this pharmacy that the pharmacy "never received." Those same providers' prescriptions have no trouble reaching other pharmacies. So, it becomes difficult to blame one provider who has incorrect information or is making some other kind of error. Several of my providers, all making the same error? And they only make that error with this pharmacy and not others? No. It's the pharmacy."

"Always very friendly staff and good deals with a walgreens card"