DB&S Lumber & Home Improvement Centers

"Great local lumber yard. Extremely helpful staff. Very knowledgeable and responsive."

"Great, local lumber yard with lots of choices including tools and fasteners."

"My construction company purchases material at DBS Lumber in Roslindale. I recommend it highly to all local area building contractors. It’s convenient, well stocked, a real great resource. Also, they frequently custom order materials and will quickly bring them in. One of the best lumber yards in the entire Boston Area. Prices are good. Staff in the office and guys in the yard are real good to work with."

"Staff is knowledgeable. You can find most type of lumber. Delivery cost is honest. Quality of lumber is below average."

"I ordered a custom-size exterior door from DB&S. My handyman picked up the door when it was ready and they gave him a door for a different customer. He had to go back and pick up the right door they had ordered for me, wasting about an hour of his time. That door ended up being 2 inches too wide for the rough opening. After calling DB&S on the phone, they acknowledged that the dimensions of the rough opening in my purchase order were correct, but they had given the wrong dimensions to their supplier. My handyman would be able to use the existing door but would need to charge extra to widen the opening by 2 inches. DB&S said they would cover these extra charges due to the mistake. They had said they would follow up with me, but haven't. I'm not concerned that a mistake was made; mistakes get made all the time. I'm less satisfied with the way DB&S has handled the situation especially after acknowledging the mistake was on their end. It seems they don't want to accept responsibility for their mistake. When I call them, I'm told their manager will follow up with me, but he never is available nor does he return my calls. I would not recommend doing business with them if this is how they treat their customers after making a mistake on their end."