Koopman Lumber and Hardware Andover

"Place is a joke. No one in the lumber yard help me with anything. A lot of people standing around doing nothing. Jackson is way better. Thank you for nothing"

"Koopman is my go to for all my home renovation tools, equipment & materials procurement. From the front desk to the back office I have had nothing but first class service."

"We had the pleasure to work with Frank Simone at Koopman Lumber/Andover to design and order every piece of custom cabinetry in our home. Early on in our home-makeover relationship, Frank’s expertise and attention to detail were apparent when he first assisted us with cabinetry selection for our master bathroom. Working with a tight space, his thoughtful suggestions resulted in excellent and cost-effective vanity and cabinetry choices we continue to value. When we expressed concern regarding small imperfections, Frank organized a meeting with the manufacturer’s representative at our home to address and resolve all issues. The care and attention he paid to this small project gave us incredible confidence to continue working with Frank as we prepared to place a high-end custom order for cabinetry in our kitchen, dining room, nook and other areas of our home. This very large order was part of a complex home renovation project; and, Frank worked diligently and patiently with me as I designed and re-worked various parts. Frank’s extensive cabinetry and general construction experience proved incredibly valuable, as his insights helped me consider and select many construction and design aspects. He knows his products very well, and willingly follows up with the manufacturer to make unusual requests or gather additional information as needed. I am a highly detail-oriented person and much of the finished look was very important to me. Frank willingly made multiple site visits, took extremely careful measurements, and adeptly used CAD software to help me visualize everything. He also has an excellent aesthetic sense that benefitted my project. Indeed, Frank and I approached many cabinetry problems iteratively, exploring different possibilities until I was fully satisfied. Apart from understanding what I knew I wanted, Frank also had the foresight and knowledge to make many wise decisions avoiding problems that would otherwise arise during installation. I found him to be an excellent communicator, willing to explain why such modifications were needed; and, I am certain I have a better final product as a result! Importantly, Frank kept himself available for consult and was very responsive to my general contractor (or his sub-contractors) during the construction phase of our project. Our home was built in 1895 and presented a few surprises during the actual construction phase. Frank continued to remain involved, was extremely responsive as questions arose, evaluated issues with the team, and timely communicated information that allowed for a seamless project with very few hiccups or unexpected expenses. I would highly recommend working with Frank Simone at Koopman Lumber/Andover to design and place orders for cabinetry for any project."

"In March I had a mechanical failure on my trailer and needed to get my load off it to repair it. These guys unloaded me and stored the product for a couple days so I could safely get home and get fixed, then I came back and they re-loaded it. WAY above and beyond the call of duty to help a nobody that was in a bind! I have no doubt they treat their customers magnificently! Thank you Koopman Team!"

"I went in for 18 2X4s. I certainly wasn't impressed with the quality of the lumber. I was doing some framing of doorways and a soffit so I needed them fairly straight. First I was directed to the indoor ones forget that they were just thrown in the bin nothing stacked. All twisted and crowned pretty good. Then I was sent outside there I found about 6 out of a pile uncovered to the weather. Then I found a yard person and he opened up a new rack. Finally after about 45 minutes I had what I went in there for. Personally I've seen and picked up better lumber at Home Depot. Sad to say Koopmans doesn't rise above Home Depot or Lowe's."