Swartz Ace Hardware
353 Watertown Street, Newton, MA 02458
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
Swartz Ace Hardware is a trusted hardware and home goods store located in Newton, Massachusetts. With a wide selection of tools, supplies, and home improvement products, Swartz Ace Hardware is a go-to destination for DIY enthusiasts and professionals alike. Whether you're tackling a weekend project or looking to spruce up your living space, Swartz Ace Hardware has everything you need to get the job done. Visit us at 353 Watertown Street for all your hardware and home goods needs.
Reviews
"Terrible customer service, rude manager! This is the 2nd time I’ve gone to Swartz Ace Hardware and have been unable to use coupon received in the mail. Asked to speak to manager, he kept telling me the coupon has already been used…I had just received it 2 days prior, then he told me it was expired, expiration date says 01/30/24, when I pointed this out he was back to I had used it already. I also had a coupon in my Ace Harware App, tried to use that, he told me it was online only when it specifically says online or in store. Finally gave up and paid full price. Won’t be going back there, I’ll travel to Ace in Belmont!!!"
"The garden section was plentiful. We got a nice lamp as well. Great tool selection and interior add on. It is busy so be careful of aisles, u-boats and machinery."
"If I could give zero stars, I would do so. I've shopped at Swartz for many years because it is in the neighborhood, and I support local business. Today I tried to return a defective product. Store staffed refused to issue credit because I could not produce a receipt. Both of these employees have seen me in the store may times. The product is clearly defective, and it is an item that Swartz sells. My word should be good enough. My policy -- I do not do business with retailers that do not know and respect their customers, and are unwilling to stand by the products they sell. If you're going to behave like a big box store, I'll go there instead for better prices and selection."
"I needed a plunger and they had several. I got the bright red one, which also happened to be the cheapest. The clerk was a young guy who was comfortable and well acquainted with speaking with customers and keeping the line moving."
"Usually for hardware shopping I use "The Home Depot", but today I've stoped here just for a couple items. I was very surprised that everyone was so friendly. Each person in store asked me about any help. I didn't need it but it was cool. There are a lot of different stuff, including everything from "first need". Unfortunately, they couldn't make me a copy of a key, but its not thei problem - it is a stupid key from Isuzu Trucks and its very difficult find a place where you could make a copy. Inside were very clean, smells very tasty. All shelfs were clean and everything were on the right place. What I can not say about "The Home Depot". And one more thing - there are a lot of outdoor stuff like coals, grill tools and etc. which you always looking for in the last moment."
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