Wendy's 757 Boston Road, Springfield, MA 01119

"The cashier that helped me and my party was great. I wish I would've gotten her name because she was very pleasant. Dining area was for the most part clean. Food came out in a reasonable amount of time."

"Cashier was very friendly, nuggets/jr bacon good fresh, 4 star cuz fries were subpar. 9/23 UPDATE: FORGET THAT Old review! I spent the majority of the next day, in the BATHROOM, after eating there in the evening. I knew something was off when my Spicy chicken nuggets had a bad-fish taste to them. (And there was something off with my Jr.Bacon, I just can't remember what it was. Im writing this 3wks later) But I was hungry and thought "Maybe they just cooked fish in same oil"... WELL, On my 7000 trip to the bathroom next day and replaying "Wendy's" and the chaotic, parents-left-the kids-home, atmosphere, It dawned on me what I had been looking at. The guy standing next to fryer, with plastic gloves on, that were covered in Nasty/Old grease, But the bag of Old frying oil was the most Disgusting- Old- Super Thick- Literally Like a Bag of vomit looking-fry oil I've ever seen, Was in the process of either just swapping out old w/new or maybe they were actually cleaning it. (Not sure cuz he was yelling/laughing back n forth with other employees the whole time) Long story short, 1. Realized that I hadn't "imagined" my Chicken smelling fishy/tasting bad. And 2. Why I was in the bathroom every 30mins."

"Food is delicious compared to other Fast Food restaurants. It feels fresh and full of flavor. Parking is decent. However, when I order for deliveries, I would say around 3/5 times I get the wrong sauce for some reason. To go packaging kinda messy. The best experience is to dine in, then drive-through and the worst experience are deliveries. To go in and out from the parking lot is a little annoying because the heavy traffic in the Boston Road/State St"

"One of the Better burger chains out there. We will periodically hit here for a quick and easy bite. The quality is good and they have a selection of non burger options, such as salads, and chicken. They have good fries as well!! I have not had any bad experiences with Wendy's. Recommend them over the other local chains."