Panera Bread

"Wasn't crowded and yet it was fairly early morning. I've been there before and always am pleased with the staff. They're so friendly."

"Ordered two sandwiches using the quick pick up . That worked slick. Problem. My chicken salad sandwich had no chicken salad. To top it off when I picked up the food the next to the food preparation area it legit smelled like body odor. And no one but staff preparing food in the area . Eww"

"We ordered catering for 24 people for our holiday party. It was to arrive between 11:45 and 12:00. Made a call at 12:15 (the phone rang and rang) finally got a pickup. The women that answered with an I could care less said the order was still there. I wouldn't have written a review but there was no, "I'm sorry we are shorthanded" or any kind of apology. The order was delivered 45 minutes late and was missing chips and cookies and some of the sandwiches were cold. If your ordering catering PICK IT UP and check your order to be sure it's complete."

"Overall, I love Panera. Today was an off day, and my bread was moldy. I called the store immediately to inform them so that they could look into it. I stated the bread was moldy, and the person who answered stated "Well I don't know how that could have happened. We make our bread daily." There was no apology or assurance she would look into it until I said "Im not looking for compensation on my free bread, I wanted to help inform the store so they can check more bread" and they said they would inform the manager. I'm not sure if they did due to the response I got, so Im leaving a review in hopes someone looks into it. Im sure everyone wants people to be safe when eating there, but I wanted to do my part and address it because it happened."

"First time I tried Penera for Breakfast. I love lunch or a dinner here. But the breakfast was just average. I was unfamilar with the morning menu so I asked questions, the staff did not appeciate my questions and gave less then satifactory answers. To start all the egg options said over easy... not sure what that means as some resturants will not serve egg that is not cooked. So I asked if they had some kind of egg like dunkins. They replied "I have never got the eggs at dunkins", but I did manage to get out of the counter clerk that they had scrambled eggs. OK, I will try that on a Everything bagle with bacon to go. I watched as they put my bagle and bacon in the oven to toast it. They slaped on some kind of egg, that did not look scrambled it was more like an omelet as one large egg. And they served it to me on a plate. So much for to go, I had to ask for it to go. I got it in a box with no napkins, big mistake as the everything got all over my lap. The sandwich was filling but nothing spoecial, the egg could have also been heated in the oven to make it hoter. Also, it was kinda dry with out cheese, but that was my choice. Anyway, a so-so experince for my first breakfast vist to a penera."