Lotus Salon 14 Imperial Place, Providence, RI 02903

"Kirsten was phenomenal! I came in with no idea what to do with my hair, she walked me thru what she thought would look good and she was so right! I absolutely love the cut and style! The salon is beautiful, stylish and very clean! Highly recommend!"

"One of the best salons I’ve ever been to! It’s very professional, the staff is helpful and thoughtful. Karen is an incredible stylist who makes your comfort top priority. I’ve been going here a year now and I’ve never been disappointed. Truly recommend this place tk everyone!"

"Cirsten was amazing. Super nice, friendly, and took her time. My hair came out amazing and I am beyond satisfied. 100% recommend."

"I attempted to schedule an appointment with them but was unable to even speak to anyone. I called multiple times during business hours and no one ever answered. There’s no option to book online and I live close by, so I decided to stop by in person to try to schedule something. When I walked in, there was no one at the reception desk. The salon is very open-concept, so multiple employees could see me walk in and stand by the desk, and yet not a single one so much as greeted me, or gave me a quick “someone will be with you shortly.” I was completely ignored as I stood by the desk for 15 minutes just trying to talk to someone about scheduling an appointment. While I waited, the phone rang multiple times and was also ignored. I’m not sure how a salon can literally just ignore clients, but the complete lack of any kind of customer service made it clear to me that this is not a salon I should trust with my hair."