Banfield Pet Hospital

"My brother brought his dog here for a routine check up and due to their negligence he died. They had told my brother that they had to give him oxygen but never was told how long the dog had been in distress. Instead the dog was brought out on a flat bed because he couldn’t walk, again they assured him Thor was fine that he just needed rest and to go home. Thor ended up dying on the ride home."

"Coleman helped me get set up with the required RX cards to get my cat’s prescription food going forward. She was very kind and helpful! This will make my next visits to PetSmart even easier, so I appreciate it."

"I’ve called this place almost every day for the last two weeks because they’re my most convenient location and they have yet to answer the phone. Does anyone actually work there?"

"UNPROFESSIONAL they could care less. I’ve been going with my 2 year old reactive dog for about 2 years and they never know how calm him down I mean you guys went to vet school or whatever to know about this. It is ridiculous. I went in today at 8:05 AM after they sent me home 2 times. I went in and they didn’t even try. They told me to wait in the car and no I was waiting for one hour no one called me back. So I called and they told me to go home and that a vet would call me. No call from them either. They have no respect and I’m canceling the wellness plan and going to a different hospital that’s much better and actually understands a dogs behavior and know how to cooperate with that."

"The kind team at Banfield Everett squeezed a visit in for my hurt pup in last minute, and were so kind and attentive. They took great care of my dog and I’m so grateful for everything! Thank you!"