Elizabeth Grady 53 Dodge Street, Beverly, MA 01915

"Had my first ever facial with Shauna and she was absolutely fantastic! She was so professional and so knowledgeable! My skin feels and looks incredible! The entire staff was so friendly and the place was beautiful! Highly recommend!"

"Better customer service than Saugus who is just plain rude.. They didn't have any appointments ,but did offer to pute on a cancellation list. Just a shame that the hours are shortened only open till 4 I'm the afternoon.."

"I've used Elizabeth Grady many times in the past at the Peabody location before it closed and had wonderful experiences. This location however is nothing like it. I purchased a 1.5 Hour Signature Massage & 1 Hour Signature Facial for my girlfriend. She was mortified to find out her masseuse was going to be a male and was never asked about her preference ahead of time or given warning of this. It was too late at that point as she was already on the massage table. The male masseuse then proceeded to chat the entire time about his wife and family while he consumed a Rockstar. This is entirely unprofessional and showed a complete disregard for the comfort of their customer. Updated: Danielle reached out and was both polite and professional in addressing my concerns. She did everything right in my opinion to correct the issue and make amends. Based upon her outreach we will absolutely return to Elizabeth Grady and we shall put this isolated incident behind us. Thank you Danielle!"

"I absolutely loved my 1st facial experience! My tech Jodi was amazing...during the massage i actually felt like i momentarily left my body and was looking down on myself...lol! The room was clean and organized and the staff was super friendly...i will def go back! Hours later i ran into an old family friend who ask me what was going on in my life because i was glowing! ❤"

"Super disappointed. Second time I booked a prenatal massage and second time they cancelled it the same day within hours of the appointment. Still haven't gotten the massage and won't be re-booking."