Supercuts/Riverview Marketplace 4171 North Main Street, Fall River, MA 02720

"Friendly staff, super kind and does a wonderful job. Love getting my hair done with Supercuts at this location. Clean, friendly and professional definitely would recommend."

"Worse customer service. Their website allows you to book a time for your haircut. So I booked 3 p.m.. Arrived at 3:00 and was told that there are five walk-ins ahead of me and I would have to wait. What is the purpose of booking ahead if it doesn't gain you anything more than a walk in gets? Why even offer a reservation service that doesn't work?"

"I was a first time client, and was just looking for a quick cut on a Saturday morning. Alexis answered the phone and welcomed me to come right in. The staff was very friendly, albeit inexperienced. Was looking to have about 8-10" cut off and my hair angled; longer in the front & shorter in the back. After being in the chair for over an hour, without getting my hair washed mind you, the young girl seemed completely lost. She didn't know how to angle hair & just cut it the same length all the way around. When expressed that my goal was to have it angled, she tried to shorten it in the back more before calling out to her coworker (girl with green-colored hair) for help. At this time my phone was ringing off the hook, I was very late for another appointment and needed to leave before the new stylist was able to correct the straight cut. It was only $20, but certainly not what I was expecting for service. I'm all for people starting out and learning, no matter what the industry. Just feel like you owe it to your client to be upfront and explain, before putting scissors in your hand, that you don't know how to accomplish what they are asking for."