CVS Pharmacy 7 Allstate Road, Boston, MA 02125

"Horrible horrible horrible customer service. The male worker in the front working the desk clearly didn’t want to be there and while we all have bad days, compassion is so necessary. Some people are fresh off procedures being done and are in excruciating pain. And btw having someone call whomever to see if fraud was being committed for antibiotics is insane. I’d understand if it were narcotics, but antibiotics? Be for real. Never using this service again. Time before this I was profiled and followed through the store. Over a low price item that I purchased. So sad. NEVER USE THIS PLACE. And shame on them."

"I left my phone at the register. They kept it safe until I could return the next day."

"It's November 30th 2022 and I usually don't do this, but I have to tell about my experience today. I go to the CVS pharmacy in Dorchester at South Bay plaza on Allstate road. Today I tried calling the pharmacy to see if my prescription was ready. After waiting on the phone for quite a while I went down to see if it was ready in person and when I got there there was a line of about 15 people deep. When I got there I realized why the line was so long and nobody was answering the phones the young man they had working behind the counter was there completely alone. He stayed so calm I was extremely impressed he helped everybody out as much as he could with a smile on his face the whole time. When I got to the front on top of remaining calm and doing everything because he was alone he apologized to me for the wait.. I then said to him I would "that I would have taken off that white coat hung it up and told everybody what to do with themselves"have and even after that he just remained as friendly as he could blame the nobody and have never been more impressed by an employee. As a business owner he is the perfect example of what an employee should be taken that white jacket off a long time ago and hung it up if they left me here alone to deal with this and still. He had not a bad thing to say. I think his name was Louise. All I have to say is I've never been treated better or been more impressed with an employe"

"Very nice, very helpful. Filled a last minute prescription for me just as they were closing (I’m not recommending it, they couldn’t take he person after me!)"

"I go there all the time. They are very polite people. I"ve never had a problem."