Walgreens 328 Rhode Island Avenue, Fall River, MA 02721

"Staff went above and beyond I spoke to 1 gentlemen at the FedEx drop-off who assisted me. They were kind, and helped solve my issue right away. They deserve a raise and a promotion. I will be visiting in a couple weeks and if they haven't received that for their stellar service I will quit giving business to this establishment"

"Cashed out with the older blonde lady at this store. My total should’ve been 15, 16 after tax. Somehow the cashier ringed my stuff for 27 dollars??? I went to the one on s. Main Street and had no problems. Second time this cashier hasn’t done her job properly, train your employees better!"

"This pharmacy is horrible. Went there to get a prescription filled. Was told it would take a few days to come in. Women at counter took my info down and I left. A week later I go back in and ask about the prescription and am told that I never came in by the EXACT same woman I spoke to a week ago. I said you saw me last week and you took my info down. She simply replied "prove it" then yelled " next". I said can I speak to the manager. She said good luck here is an 800 number. I asked why she is treating me this way and she said that I need to step aside so she can take the next customer. I left the pharmacy. The next day I went back hoping for someone else. There was and that woman said we have your order but the medication is not here. I explained what happened the previous day and she laughed and said I doubt that very much. I shook my head and walked out in amazement. I will be contacting the corporate office about that woman( Yes I do have her name). This is just ludicrous to me that a pharmacy would act in this manner to someone who needs medication. This pharmacy doea not care for its customers at all. I'm still in shock at the yreatment I received even as I write this."

"So i have no complaints about the store as a whole or the pharmacy services in general. My complaint is with how limited the pharmacy’s hours are. They are totally closed on the weekends and open only until 7pm during the weekdays. It’s understandable that they may need to reduce hours due to staffing but why close for the whole weekend. For many people those are the days they are able to get errands done. If there’s only staffing for 5 of the 7 days, how about closing on Sunday and Monday (or Wednesday) so there is at least one weekend day to get your medicine? Just seems more sensible imo"

"The pharmacy does not answer their phone. I called 3 times and sat on hold for 30 minutes each time only to be hung up on. I walked the mile to the store to see if they would be able to help with my prescription and they couldn't. While I was there their phone was ringing non stop and they were ignoring it. I asked if they answered the phone and they said no because its always ringing. Do you know how frustrating it is that I had to walk the 30 minutes to the store because they don't want to answer the phone. And her mask wasn't even covering her nose. Awful customer service. Imagine that person calling was trying to get their insulin or chemo meds. 0/10."