Wignall Animal Hospital, A Thrive Pet Healthcare Partner 1837 Bridge Street, Dracut, MA 01826

"First and foremost, I want to point out that Dr. Harvey has always been good to our dog and she is an excellent, compassionate doctor. In fact, our interactions with the medical staff, doctors and nurses, has always been positive. I just wish they all worked at a different clinic. There seems to be major communication problems between people at Wignall. I've had to chase down prescriptions multiple times, we had a fecal test lost and weren't informed for two weeks, the front desk staff is often short and disinterested. To make matters worse, Wignall is far and away the most expensive vet I've ever taken a pet to. They nickel and dime for everything. They find any excuse to get you to come in for additional visits, even if it's for something trivial. They often refuse to dispense medication that should be a standing prescription without a visit. And it's around $100 just to walk in the door. A UTI checkup with no medication dispensed just cost me $361. Then another $41 when the script was ready. It's at the point where we have been priced out of Wignall. Three stars solely because of the quality of medical care, which is always great. We'll miss Dr. Harvey but the frustration and cost have become too much."

"My cat stayed in their boarding facility, and they took good care of her. I checked a couple of times to find out how she was doing, and the staff was always helpful and courteous. The "front desk" staff are also very thoughtful."

"Wignall was my vet from the time both of my cats were born up until we moved to Florida when they were 11 years old and 9 years old. I’ve now been in Florida for nearly 3 years and have yet to find a vet that is even a fraction of how amazing Wignall was to my two cats. Every single employee from the front desk, to the techs, to the doctor were exceptional! The Wignall team was always knowledgeable, accommodating and loving to both of my cats, something I have failed to find elsewhere since my move. As a cat owner, it has been difficult finding a vet with employees who give the same love, attention, and care to cats as they do dogs. However, everyone at Wignall was able to do that. I cannot recommend them enough!! If you’re looking for a vet for your fur baby, this is the one! I miss Wignall and wish I could fly back to Massachusetts anytime my cats are due for a visit to the vet. I unfortunately have not received the same quality care since moving. Highly recommend!"

"I'm not too sure about this place.. my pet passed away at home.. I took her there because it's not far from my home.. first of all. I didn't know there was two different buildings for Wignall on Bridge Street in Dracut.. and if you blink you'll miss it.. Secondly when I was asked if I wanted to receive a receipt from final gift.. they claimed they were having computer issues I looked at me like I had three heads because I wanted a receipt.. then I was told pickups for our animals from final gift is on Mondays and Wednesdays.. today is Thursday and my pet's remains are still at Wignall...Are you kidding me ? I thought I'd be getting my pet by the end of the week or atleast by early next.. final gift hasn't even picked up my dogs remains yet and they went to wignall on Monday.. disgusted and dismayed.. I was all geeked up because the place is right around the corner from my house.. and I still have a dog at home I would have loved l to take there ... No way ! There are such things as emails there are such things as phone calls.. is it too much to inform people of what's going on.? I drive all the way to Derry for my dogs veterinary care.. sounds like that's going to be happening in a little while longer .."