Chatham Wayside Inn 512 Main Street, Chatham, MA 02633

"Appalled by the management at the Wayside Inn. I have reached out to management multiple times since early November and have gotten very little response back. Our guests stayed at the Inn for our wedding and everyone had a wonderful stay and enjoyed the hotel until checkout when guests were charged additional fees due to “incorrect amounts at the time of booking.” Each guest booked their rooms (and paid in full) a year in advance under the assumption the pricing they secured at that time was accurate, as it should be in any circumstance, otherwise that is false advertising. If Wayside made an error that is not the fault of my guests and absolutely no one should have been charged without consent (as I was twice) or charged upon checkout. Charging guests more money at checkout and claiming Wayside made an error a year ago is just wrong especially since the Wayside Inn’s policy is that all sales are final and room cancellation is not possible. We are extremely upset that all of our guests were impacted in such a negative way at the end of their stay and that there has been zero attempt to rectify the situation. The Inn is in a prime spot in downtown Chatham but the room rates are absurd given the horrible management and very few amenities."

"Absolutely appalled by the service. The location is beautiful and we have a wedding party staying here for the weekend. Upon arrival, the staff denied excusing a fee for distributing the “welcome bags” for the wedding party, which a previous staff member put in writing to excuse the fee because we have the majority of the Wayside Inn booked for the wedding. Despite having this agreement in writing, the staff continued to ignore the WRITTEN agreement the night before festivities begun. The customer service is extremely upsetting."

"We stayed here in September for our honeymoon. Our room was beautiful and we were upgraded because of the reason for our trip which was so nice! Very cute hotel overall, great location, and some nice amenities. One downside is we found the continental breakfast disappointing with very little options that were not replenished throughout the morning."

"Excellent location in the center of Chatham so you don't have to worry about parking. Right next store to the park and band stand. Lovely bar. Nice staff. We had a little sitting area outside. The rooms are not fancy but they are clean. The rates are twice what they were the last time we vistited."