Friends of Plymouth Pound 101 Independence Mall Way, Kingston, MA 02364

"Karen and Gail are both wonderful to work with. Thank you for giving me the opportunity to adopt cola. Everything from start to finish was smooth. I highly recommend them to anyone wishing to adopt"

"I normally never write bad reviews but the customer service here is completely lacking. We were looking into getting a cat and came by during open hours. A woman told us she didn't have any help and wouldn't be opening. (How much help is truly needed? The mall is a ghost town). Came back again yesterday and the 2 people working could not even make the effort to even say hello. We will be using a different adoption agency. There is a room full of cats and I can sadly see why. The volunteers think it's just time to bond w the cats and not try to get them into loving homes."

"I filled out an application and inquired about one of the cats listed online. I also confirmed the hours and someone emailed me and said I could come down. I learned that the website hasn't been updated in quite some time. All three cats were adopted and I wasn't able to go into the room to see the cats either because I just filled out an application but yet no one told me. It was a big waste of my time. There were so many cats in the room and I could see why. The process is outrageous. I give up on all these adoption agencies and am now looking to buy. The very people who claim to want to help these animals are a detriment to their adoption."

"We adopted through this shelter and have been very pleased. Karen and Gail were very easy to work with and the cat we chose, is proving to be a very good pet for us. We all need to realize that people that work in shelters are generally volunteers and that this is still "Covid Times", thus viewing animals and application processes are different. Even tho, this has been a good experience!"