Walgreens

"Absolutely infuriating phone system. Your computers suck, hire real people."

"*PHARMACY REVIEW* Not open on weekends anymore , the pharmacist was injured and out of the office for an extended period of time so pharmacy was closed for weeks at a time with no notice except when you stopped into Walgreens there was a note "pharmacy closed" with no explanation, short staffed and long lines(give yourself at least a 40 min window when picking up prescriptions), they send email/text notifications(repeatedly!!) that your prescriptions are ready for pick up then when you get there they are not filled or ready for pick up. Had a new prescription called in yesterday and called ahead today to make sure it would be available for pick up when I get out of work and was told "they haven't had access to their prescriptions in two days , have 70 prescriptions to fill...call back in a couple hours" then was hung up on. Thank God my prescriptions are not a matter of life or death!!!"

"Since the change of "label" from Rite Aid to Walgreens, things have been bad (it seems as if regional management is trying to run off customers so they can close this store). Wait times for shots are very, very long. There are other, better options in the area."

"Waited on the phone to speak to pharmacist for one hour, then got hung up on. Went into store, my prescriptions weren’t ready after I called them in hours & hours previously. They then told me that my meds would take “ten minutes” to fill…. Well, as you can imagine, “ten minutes “ turned into 40 minutes. I’m working on switching my pharmacy needs to a different location. Very unsatisfied customer. Ps…. My son called the pharmacy to speak to a pharmacist today& lo & behold…. He waited for 45 minutes without the phone being picked up! Horrible service!"

"They are consistently awful. Nice (some like Terri) but I am not convinced they know what they’re doing. Melanie is so self-important I leave now if I see her at the counter. She will make you wait forever if she can convince you she is doing something more important. My husband cannot wait for an hour in-line and who knows if they really contact your physician when you find out that they have not. I think they will have to close now with their reduced hours and endless lines."