Firestone Complete Auto Care
3920 Concord Pike, Wilmington, DE 19803
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Photos
Location & Phone number
3920 Concord Pike, Wilmington, DE 19803, United States
About the Business
Firestone Complete Auto Care is a trusted car repair institution located at 3920 Concord Pike in Wilmington, Delaware. With a team of highly skilled technicians and state-of-the-art equipment, they provide a wide range of services including tire replacement, oil changes, brake repairs, and more. Whether you need routine maintenance or major repairs, Firestone Complete Auto Care is committed to keeping your vehicle running smoothly and safely. Visit their store today for all your automotive needs.
Reviews
"First and foremost, I was a headache and I apologize for that but I appreciate the customer service and help. I went in for an alignment after two attempts to have one completed by another Firestone and after I had completely restored the suspension and installed new tires. The first two alignments left my car pulling to the left, after I had went to a different Firestone it was fixed slightly but still pulled heavily to the left at highway speeds, after returning to the second Firestone they had fixed it completely at the second attempt. I just wanted to say thank you for the patience and amazing alignment."
"Firestone is reliable and trustworthy. I have only had great experiences here. They helped me in an emergency when my tire popped and also have been my go to for routine car maintenance."
"I have been coming to this Auto Care place since 2022 and I have to say these people truly care about their customers. I have had so many positive interactions with all of them but especially stood out Ava and Nick. The whole crew goes above and beyond their customers. I wish there were many more places like that. Highly recommend this place."
"Patrick is always a pleasure to work with. Unfortunately the part that was ordered for my vehicle was damaged (not by Firestone) and I had to reschedule my service since another part was not available. He fit me into the schedule quickly and the work was completed another day. It's a shame the part company sent a part in a destroyed box (visibly unacceptable) couldn't do the same. Patrick and Rocco always do their best to help and I appreciate them."
"The cost is high but the convenience outweighs things for me. Unfortunately, out of all the individuals working here I only had a positive experience with Ava. The service manager Patrick who heard my concern (work that I paid for was not completed) was not accommodating and did not so much as apologize. I now have to return to this location to fix the issue as he would not refund me without me bringing the car back in. I am inclined to fight the charge with my credit card company as this was simply services not rendered. Take your car anywhere else on 202 there are a million better options."
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