United States Postal Service

"Terrible experience with an employee and even worse the manager . All I did was ask them to hold my mail and manager lied and told me I been having problem with my mailbox for months not true at all. Very unprofessional bad customer service skills made me actually get out of character which is hard to do."

"I wish I could give this post office a one store because the lady that was in there today is very rude and disrespectful and don’t even work at that store. A customer would not move out of the way when my mother who is handicapped with a Rollator ask him to move by saying excuse me four different times, and all he did was look at her and all the workers did was just stare and tell me to be quiet when I told him to move"

"Sharing a similar experience to that of other in these reviews. Normally I have had no problems with this service, EVEN when they place other tenants' mail in my mailbox I always correct THEIR mistakes and deliver the mail to the correct person in my complex, however this time, they misplaced a brand new debit card and were totally unhelpful in trying to send out a carrier to search the other boxes for my DEBIT CARD. Thankfully the people who live in my complex are amicable and do not open others' mail especially in this case where it was a very sensitive package that could have lead to a whole mountain of trouble, but saying you are going to send out a carrier, not doing so, then placing me on hold for an hour and letting the phone ring THREE MORE TIMES TO THE DISCONNECT TONE is unacceptable behavior and for federal employees enstrusted with delivery of sensitive documents, bills, urgent notices and all other categories in which mail can fall this behavior is borderline intolerable and given the volume of other reviews sharing this sentiment, a report will be made to the USPS Inspection Service and an investigation should be conducted to remove staff who cannot be trusted with handling delivery in a complete or accurate manner."

"This should be a zero star review as this place doesn't even deserve a single star. I had a package due in today only to have it held 'at customer's request' which is bull. The carrier was simply too lazy to deliver it. Unacceptable service. Then you can no longer call them to find out what's going on so you have to drive out there and all that and of course I'm back with still no package. I am absolutely disgusted with this sort of service with packages. If you receive packages whatever you do avoid this post office. F-"

"Milford post office is sometimes very busy but the staff have been very nice and helpful even in their busiest periods. They take the trouble to ask people who are waiting in line if anyone is picking up their mail to save them waiting in line . The two ladies at the front desk always smile at me and are always very polite .I would also like to thank Tyler our mail delivery person who covers the Thompsonville Rd area . He is just one cheerful young man who is exemplary to his profession and goes that one step ahead as far as customer service goes . You guys are doing a brilliant job even under the stress of the pandemic and thank you . Tiler you are just brilliant dude!"