Outdoor Living, LLC

"I was experiencing a unique water chemistry problem that was becoming increasingly frustrating. The Outdoor Living team was extraordinarily helpful in working through the issue step by step, making recommendations and suggestions on what to use and steps to take. They were patient, courteous and empathized with the situation as it appeared to be fairly unique. In the end their perseverance to find a solution was rewarded and now my water chemistry is perfect and it’s crystal clear. Outdoor Living in exceptional example of true customer service because they really care."

"When you’re going to spend a substantial amount of money on something purely recreational and therapeutic you want to feel great about that purchase. You’re going to have questions; you’re going to want the best product you can afford; you’re going to want to know that you’ll have help afterwards. Outdoor Living provides that and more. Kim was awesome, from showing us how all the PDC models stacked up comparatively, to being patient in how long we needed to wait to make that purchase. She informed us on what we needed to have done in preparation, and has been just a phone call or drop in visit away after the sale and install. Her entire family, who owns and operates the business, has been awesome. There’s really no other word to use! We even learned about the inner workings of PDC, the manufacturer of our hot tub. Bottom line - they’re great people and I find excuses to drop in and chat with Kim. We could not be any happier!!!"

"I can’t say enough good about this business!! I am a new hot tub owner and was unsure what I needed and how to use it. Based on what I was looking for they guided me to what I needed, gave me options, and did not pressure me to add things I didn’t really need. The delivery was fantastic!! They explained everything, made sure I understood, and ensured I was comfortable. The best part was I felt like I was working with a friend and no matter what I needed they are always just a phone call away! Their customer service is the best I have experienced in a long time!! What a breath of fresh air!! I very highly recommend them!!!"

"Very friendly family owned business! My wife and I had alot of questions; which were answered professionally. We bought a three person corner sauna.Timely delivery, easy installation (3/4 of it was done by the time I got off work by my wife and youngest daughter, lolol). We use it everyday and it fits so perfect in our master bath room. So excited for the next purchase of a hot tub soon. Thank you again UPDATE: Purchased a hot tub from this great family business; got it over a week ago AND LOVE IT!!! GREAT CUSTOMER SERVICE!!!"

"We purchased a hot tub here and it was the best decision we ever made. The staff were very friendly and knowledgeable and helped us find the perfect hut tub. The installation process was flawless, everything was set up and running perfectly and it was a great addition to our yard. We shopped around at other stores and online sites and this was hands down the best experience. Highly recommend."