Embassy of Saudi Arabia 601 New Hampshire Avenue Northwest, Washington, District of Columbia 20037

"Went there earlier today to renew my national ID and the staff were very welcoming, professional, and nice. Finished what I went for quickly!"

"I went to renew my national ID the process was seamless. Everyone was very welcoming and helpful it took me less than an hour from start to finish. Glad they used the reviews to improve."

"They don't answer the phones. I'd go there but who knows if I will walk out."

"I've been calling them for four days! They do answer the phone! But they don't answer any of my questions! I kept diverting the call to someone else all day. And eventually, simply hang up the phone. I'll ask the Saudi Arabian Embassy to please select someone in customer service who will treat our case seriously!"

"Unbelievable, the man who operates the phones is incredibly unprofessional! He has no intention of helping you resolve your question/concern or directing you to someone who can. What's more shocking is he clearly and intentionally hung up on me - not an accidental hang up during a transfer or hold, but a blatant hang up. It is truly alarming that a man like this is employed by such an important establishment."