Superior Screen & Glass

"Wanted an estimate to purchase and install 3.5 sweeps for our frameless shower doors.. which by the way cost about $8.00 each.. they quoted me $350.00 ! Guess they dont want or need the business!!"

"Superior inspected the house I purchased and recommended certain panes of glass be replaced last January. We ordered the glass, and their crew came in at least 3 times to replace the windows they identified as needing replacement. One of the windows they identified is cracked and is not a standard shape. I was told that this was not a problem, part of the window was disassembled, and I paid in full before the work was completed. Ashley scheduled the replacement for April 15 and we stayed home that day.. No one showed up. Ashley indicated she does not know why no one showed up, when Superior will finish the job, and she told us after multiple inquiries that I needed to contact Joel. It is now May 23, 2021, and Joel nor anyone else at Superior has returned my emails and phone calls since May 5."

"Justin (grandson of owner) picked up on a Saturday, repaired and delivered a large storm window in 1 working day to my home in Rehoboth Beach. Couldn't have been happier with his repair and customer service. Highly recommended..."

"Very good experience with this company. We had someone from there to measure for window screens. As he left, we consulted about a storm door. We received a quote for both projects very timely, proceeded with the door installation, and it looks and works great. The screens are being coordinated with our home warranty, but they are in process."

"I called and spoke to the owner of this company Joel. I asked him for a quote on a mirror he gave it to me at $375 installed. Then he told me he cannot install it because he has a cruise that are booked out for the next six weeks so I would have to install it, no problem I will install. Call the gentleman back the next day to confirm the price and add additional mirror the price he sent me was $375 without installation. This company has very bad customer service and to me seem very unethical. DONT WASTE YOUR TIME."