Martel's Foreign Car Center

"When I first wrote my review I thought this place was exquisite. Until I had a real mechanic look over my car…Martel changed my oil, after driving my car for a bit from getting my oil changed from Martel's, my dash lit up. It was my oil pressure light. A real mechanic(that wasn’t martels) flushed my engine out and found the aluminum cap from one of the oil bottles Martels used, this cap was clogging my oil pump to the point where my engine almost seized. Causing my oil to turn into sludge. (Same timeline as oil change) I took my car to Martels to fix my wiper motor and head/tail lights. They wanted quadruple the amount it would’ve taken to fix it! Almost $1k for something that costs nothing to get done…I immediately got my car but, my car was taken apart for their “diagnostic” that they charged me for. I had to wait to pick up my car even though I called them ahead of time letting them know that I wanted my car back. Martels head mechanic told me too much personal information about one of the mechanic’s family members having cancer, almost as if this was a sales tactic to get money out of me, it was a very peculiar convo to have with one of your customers(me). They then delayed me from getting my car. They left my windshield in atrocious condition, it was filthy and disgusting. They gave me a bottle of window cleaner and paper towels from their bathroom to clean it off. I apologize to whomever I may have deceived by claiming that this was a exquisite auto shop. Their ambition is to get an abundance amount of money from people instead of actually doing their profession. I’d recommend picking up an addict off the street to work on your car, at least that person would have more than half a brain cell that Martels mechanics lack."

"Useless. I wanted to give zero stars but I can’t. I’ve been here twice and each time they keep my car for 4 weeks or more. This last time they put a faulty part on the car and we’re going to charge me over $500 for a part that does not work because they can’t get a hold of where they purchased it from to return it. Not my fault! I asked them to remove the faulty part and put my original back on. Let’s see how long this will take. Once I pick up my vehicle I’ll never return. Next service I’m going to the dealership. Update**** Picked my car up after requesting they put my original part back on after placing a defective actuator on the car. I took it to a new shop and come to find out There was a few lines not connected. And the actuator they installed wasn’t the correct one.. think we got lucky it didn’t damage the wastegate. Never take your car to them.! Worst mechanical service I have ever received from foreign auto repair shop."

"SL600 Car was repaired over a 3 month period as parts delay ensued. Paid in full and hopefully repairs are as stated. Very Disappointed only to come home and find “Brake Release “ handle broken off and stuffed under driver seat. It was Not broken nor missing and stuffed under the seat prior to dropping the Car off in June. I wish only that someone would have said something and not just ignored it as such."

"No...not even a 1 star review..after having my vehicle over 8 months..yes EIGHT months...I had my car towed ...nothing was done...waited hours to have my car released after I paid for a job I Did not need. After paying the parts and labor, my car was dragged out with what I can see was a rats nest sitting on my motor. (Pics are available) I had no communication, I had to be the one to contant with him..my car still not working..not running..still not running .."

"Dated and overbooked ... at least a month out eventhough it doesnt seem like any work was going on at the location. This isnt unique to just them though. it seems to be a trend with local foreign car centers in central delaware. Best to send to dealerships and deal with the high prices."