Royal Farms
12826A Ocean Gateway, Ocean City, MD 21842
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About the Business
Royal Farms is a multi-faceted institution located at 12826A Ocean Gateway in Ocean City, Maryland. Offering a wide range of services including ATM, convenience store, finance, food, gas station, grocery store, meal takeaway, restaurant, and store, Royal Farms is a one-stop shop for all your needs. Known for their world-famous chicken, sandwiches, snacks, and the best brew in town, Royal Farms is a favorite among locals and visitors alike. With a commitment to providing real opportunities and careers for their employees, as well as giving back to the community, Royal Farms truly offers the royal treatment every day. Eat, drink, and be clucky at Royal Farms.
Reviews
"Anilah is the best customer service representative on the Eastern, Willa and Tracy serve the best food. The restrooms are always clean. If you're looking for top tier service while visiting Ocean City, MD. Stop by Royal Farms in West Ocean City."
"Ordered a three spicy tender meal and large western fries. Spent 15.00 and was given inedible food. It was cold and hard and was literally trash!"
"Came in last night bought some things and left a purchase on the counter and forgot about it. Fast forward to tonight, I swing back through to grab my usual and Denise had put my stuff aside for me! I didn't even know I had left it, she deserves a raise for that 1!!"
"I'd give zero stars if I could; absolutely NO BAGS so you can carry what you purchased; Absolutely THE WORST chicken tenders I have ever had from a RoFo, and I'm from Baltimore where they're notoriously bad; chicken tenders were overcooked, dried out and tough. I should've taken the bag of Chipotle takeout that was behind the counter as a warning that the food was so bad that even your employees won't eat it. Your box implores me to scan to vote where a portion of the sales should be donated; My vote is cooking school for your employees... The best part of the meal shouldn't be the dipping sauces..."
"To me I can give 0 stars but I can't remove that one. I never ever saw before a place with that bad customer service, I been trying to buy a beer and they say I can't because my friend had her sister without ID, she call me to go with her to help with the problem so I back to the store just with her trying again and both with ID , the cashiers was ringing fine and I been going to pay when he cancel the transaction and he told me " my manager say I can't available to sell to you" and he ask for next customer. I respect the policy but us a customer I need respect. If you have strictly policy a professional manager can go to explain and apologized to the customer about the inconvenience you are having to complete an satisfaction process but it's not ethical yield to the cashiers don't sale and leave the customer like a fool waiting for nothing. Be a professional don't forget a great customer service make better opportunities to have better sales means your paycheck."
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