Advance Auto Parts 442 East Broadway, Salem, NJ 08079

"10/4/2023 - update… I had returned the alternator that was not compatible with the car I had and I had received my refund back. Thank you to Julian (District Manager) and Ky the new General Manager for helping me. Purchase an alternator and it last only a week and ask for replacement. 2nd Altelnator only last for 3days. we end up buying a genuine alternator from a dealer. Then I’m trying to return the alternator to them and the manager doesn’t want to refund my money back!!! Poor manager attitude! Or maybe because I’m Asian lol Thanks for your respond I just saw it now. Pls help me to return this. The main issue here is the car is V6 and the Altelnator that they keep giving me is for 4cylinder only meaning low Amps. I have my phone number in your system call me any time thanks"

"After the nonchalant experience today they definitely lost me as a customer...I took my business next door...Napa was curtious and didnt let me friend for myself...I only went in for 2 muffler clamps and the sorry customer service guy couldn't even help me just told me they are on side wall...and he didnt have a clue what sized I needed...so I returned other items and went next door to NAPA where I got treated with respect..."

"The employee's that work here don't worry about customer satisfaction. I walked in with a bad tractor battery and they had no idea how to look it up. The second employee was ask to assist, he walked out from behind the counter pointed at battery rack and told me it would be there. REALLY...I took my bad battery and went next door to NAPA. he looked it right up in the computer and I walked out with a new one. I'll take all of my business next door to NAPA. They do care!!!!!"

"Helpful employees and always a quick trip because we receive the correct products in a short amount of time. Nice sized parking lot for even larger vehicles to make it easier for you to park. Would recommend for those who need parts whether a small or large job."