CVS

"i use this pharmacy based only on proximity to my home. meds sent a week prior and still have to go inside and nudge them to fill anything. my daughter had a severe ear infection, took me 30 min just to drop off.. they dont seem to know how to prioritize, will hold the line up gor vaccine scheduling and other trivial reasons. it will take an average person 20 mins for anything in that store."

"While I’m not sure what the root cause of all the problems this CVS pharmacy is experiencing, I do know that it was easier to switch all my prescriptions to a new pharmacy. Long wait times, chaos behind the counter and the pharmacist being rude (I’m not embellishing!) to both patrons and staff sealed the deal."

"The CVS should be brought up on criminal charges for its lack of response to individuals in need of medicine in a prompt time line. Call them? Get answering machine saying someone will get back to you - no call back. Yesterday I called and the voice mailbox was full! Asked Giant to request scrip transfer, Giant said they’d try but they were working with another customer and left 3 messages at CVS over two days and no calls returned. We’ve gotten text messages saying scrip was ready and go to store to find scripts had not been filled. Clerks response was those text messages are not generated by store. Some of the staff is surly and incompetent. The competent staff is so over worked it’s no wonder no one stays there very long. My husband and I have a Caremark scrip plan which limits where we can go. Short term solution is to use GoodRx and pay out of pocket. Many can’t afford to do this. Is anyone from CVS READING THIS????"

"Lord help you if you need to transfer your prescription to another pharmacy. The employees here must be really really unhappy because my new pharmacy has a backlog of transfers from CVS, waiting on CVS staff to complete the transfers. It kind of seems a bit passive aggressive to me. I moved because customer service at this pharmacy is almost nonexistent. Their drive-thru is closed more often than open and they have a high employee turnover. That also says to me that too many people have had access to my personal info. I do not recommend."

"Prices are not competitive, there is never enough staff, and may the powers that be help you if you're desperately waiting for a prescription. I'm going to strongly encourage my mom to switch pharmacies. It would be more convenient to drive to the next town than to come back here. It's clear the staff is trying but there is just not enough. Drive thru closes seemingly randomly so don't expect to relax in your car while waiting- that's the exception not the rule... Oh - and don’t think you can just call, it might just goto voicemail which will be full! SMH!"