Rite Aid

"I don’t know where to start. I was having such a rough night going to 4 different WU locations, with all systems down and no help from a single associate at prior stores. I called this location to see if western union was up and running, Susan sweetly answered the phone to check for me and told me yes. I drive 20 mins to the prospect park location & immediately upon walking in Susan asked me if I was there for western union, walked me over to the phone and kindly helped me get started. On top of that, when it didn’t work at first she took efforts into her own hands and helped me further until it did, I could’ve cried from pure relief and happiness. Emmy was also working and helped me locate the tracking number without me even having to ask. As someone who has worked in customer service for 15 years I recognize when I receive great service and I absolutely commend Susan and Emmy for their efforts and could not be more appreciative. I will be back to this location & recommend to all my friends and family! I’ve already shared this story tonight alone. SUSAN and EMMY THANK YOU so much for your kindness tonight, you have no idea how much I needed it."

"Don’t bother calling the pharmacy department. They will just ignore every call you make not matter the day or time. Wish they weren’t the closest to me. Fortune 500 company can hire somebody to answer phones. The people there are nice you just have to drag yourself there everytime you need to communicate. It’s really sad this day and age ."

"The Rx does not communicate well enough. I've not been able to get through to the pharmacy since being an rx customer. I love the convenience of this store but I like to shop where I feel my time is respected. I have hit three numerous times staying on the line within the hour and have to make a trip now."

"I went to this Rite Aid this afternoon with my 6 & 4 year old daughters. All 3 of us went to get our flu shot. The staff was fantastic especially with my 4 year old who had a complete meltdown at the thought of getting a shot. The staff especially the pharmacist Dave & his assistant Grace showed so much patience and compassion. They went over & beyond to ensure my daughter that she would be okay. Grace clearly knows how to handle young children and make them feel safe! Thank you so much to this team of wonderful professionals. I was so impressed that I plan on transferring my prescriptions filled at CVS to this pharmacy!"