Anco ACE Hardware

"Great hardware store that's conveniently close to home. They have pretty good operating hours, a decent selection of products needed for most home repairs, and good sales. While their selection is good, it isn't a huge store like Lowes or Home Depot; nonetheless they have a lot of stuff and shopping a smaller, local business is always preferable to a major chain store. Their staff, for the most part, is pretty knowledgeable about most places of home repair, and can usually guide you to the correct products when in doubt as to what to select. The only thing that bothers me is that they jump on you the moment you walk in the store! I understand the importance of a friendly greeting when a short enters your business; I've worked on retail expensively. This is a whole different level!! Within 15 minutes of shopping you'll probably be asked by at least 3 to 4 employers if you need help finding something. Today they asked me 5 times in 15 minutes. It's distracting and annoying. Most people will ask for help in when they need it. Maybe ask one time, that's plenty. If you stop for a moment to consider products they're right on you, asking if everything is "okay". Of course it's okay, I'm just choosing a product or checking the list on my phone of what I need to buy. Also, some of the older men in there speak to women as though they're actual idiots! I heard them being quite condescending to a senior lady over her selections and she was clearly upset. ACE of you're reading this: you've got a great store, let people walk around and shop without hawking them so much!!!! They'll come to you if they need help."

"Ordered aerosol wood cleaner from them on amazon and the one they sent wasn’t the one I ordered. When I contacted Amazon, they told me it was not returnable. The one they sent was selling for half that price from others."

"Forget the big box hardware stores. The price here is good and the service is outstanding. They are helpful, answer questions, and actually know what they are talking about. More than once I have gone in to pick stuff up mid project, and they have helped me figure out how to complete the repair. Convenient and have lots of different stuff. Old to notch fashioned customer service. As a small business owner, I also like supporting small businesses."

"Great store! I make my own laundry detergent and they always carry the items I need to make it. I recently was deciding on a back door paint color and they mixed me a small amount. Good thing! It was really not the right color. They helped with helping me to keep the door jams insulated and that makes a big difference on the heating bills. I will be by soon to get screens made. What versatile services you provide. Glad you are here for me and my home repair needs. Much thanks!"

"Starting to work more with this store since they actually care and will get you a solution. Tired of the big box stores not trying anymore to provide service. Never thought I would say I am over them. Nice to walk into ACE and get assistance even if it’s just to collect what I need in a hurry."