CVS

"Very disappointed with the lack of service and efficiency with this Pharmacy. If I could I would switch to another pharmacy but due to my insurance I am stuck with CVS. On several occasions my physician has sent my prescriptions via ESCRIBE. I wait days without a notification to let me know the meds are ready but they show as in process, waiting days up to 1 week without my meds. You call the pharmacy and no one answers or returns your calls. THIS IS UNACCEPTABLE!!!!! On several occasions I was present at the CVS in Milford, DE with a long line of patients waiting to pick up RX's and are told that they are behind when the meds have been sent days before. This needs to be addressed and corrected. It is not fair for patients who have medical problems who are needing meds, to then having to wait days for them to be ready. THIS IS RIDICULOUS!!!!!! I have addressed this to corporate and CVS Caremark. This pharmacy does not even deserve 1 star."

"Waited 15 minutes at the drive up. They finally handed out this huge bag of stuff for this person. There is no reason why that employee didn't have that customer come inside. He said the reason was It was stuff from last week. Doesn't matter when it's from.. nobody wants to wait 14 minutes in a drive minutes add a drive up"

"Never returns calls. My father died tragically last mo. I had to have my RX to go to Ireland where he died of a heart attack. Not only did I have to arrange to meet my mom I had to secure my meds. After being hung up on 27 times I reached out to William, store manager who reached out to pharmacy for me. 4 weeks later I needed refills. Left 8 msg in 5 days w/ no call back. This pharmacy cares nothing about the patient, only the paycheck. I now know why there's only 3 CVS in entire county. I have been in health care 45 years. DO NOT USE this pharmacy. Anywhere else but here unless you like being treated like... BTW...8 days 11 msg I am still waiting waiting for a return call!!!! Staff and pharmacist rude rude rude"

"My experience with this pharmacy is almost illegal. They are the only pharmacy in my network yet they have refused me service on two separate occasions. For no reason I can fathom. Now my (only) recurring prescription has run out and they still won’t fill it. They keep saying “pending” and no one at the pharmacy can answer my questions why. One other prescription I had they refused to fill so I travelled to another CVS in another town and had my doctor send the Rx there and they filled it. I probably will have to call my doctor and send the Rx to another CVS to pick up there. I don’t understand this at all."

"If I could give LESS than 1 star, I would. This is, without a doubt, THE WORST pharmacy I have ever had the misfortune of dealing with. Unfortunately, my insurance requires I use CVS, as there are no other participating pharmacies in my area. They NEVER answer the phone. Voicemails left on their system NEVER get responded to or returned. Prescriptions sent in are NEVER filled unless you show up and ask for them, after which, you're always told "they might be ready in an hour". I cannot fathom HOW this is permitted to continue. If you can, go ANYWHERE else."