Glenwood Dental Associates 17 West Glenwood Avenue, Smyrna, DE 19977

"Tina is the front desk receptionist and scheduler. My first negative experience was when she called me to cancel all of my family’s dentist appointments and needed to reschedule. When I attempted to schedule all four of us, she said she would need to check the schedule and call me back for when all 4 of us could come in. She never called back. When I called, she acted as if we never had the conversation, never apologized or anything and told me it would be a full year before they could see us, which was unreasonable and unfair. Fast forward, during that appointment, she gave me a hand written appointment card for 9am, then called to confirm for 1030. Due to the conflicting times, I called the day of my appointment to verify the time. It was suddenly 930 to my surprise, worse Tina acted as if it was my mistake. After waiting for 20 minutes, I asked how much longer, she said my appointment was actually at 945 and I would be there for an hour and a half for a cleaning! I expressed my dissatisfaction, especially since I had meetings and needed to head up to Wilmington. Even the Hygenist said there would never be a need for my appointment to be more than an hour. After my appointment, Tina scheduled me for what she called a 6mo appointment, for literally 11 months out! When I questioned her on why my six month appointment was really 11 months, she said ‘we’re short staffed’ and that’s all they had. She probably should stop calling it a 6mo appointment, particularly if the practice is unable to accommodate to providing patients with their 2x per year insurance benefit. I gave feedback to the doctor but it seemed to fall on deaf ears. He kept saying ‘we’re making some changes’ but the changes that need to be made is with Tina’s attitude and poor Customer service. When I requested my medical records to be transferred to another office, Tina said they wouldn’t transfer them until the insurance had paid. That is an illegal practice and Dr. Wisk needs to revisit this policy."

"Absolutely recommend Dr. Wisk. All of the staff are friendly and put you at ease."

"Great experience, very friendly, Dr.Disabatino is fantastic very nice ."

"My experience at this dentist was not good at all. They did not help me fix the issues I had. My teeth were actually ruined after my treatments. So I found another dentist and I’m so happy I did. I would not recommend this office"

"Glenwood Dental is great! The atmosphere is friendly and pleasant. The staff is very polite, professional and extremely helpful. They go out of their way to make you feel welcome and comfortable. I would highly recommend this office!!"