Firestone Complete Auto Care 450 Southbridge Street, Auburn, MA 01501

"Chance was excellent! She navigated thru the computer and used her resources to apply all savings possible. Great customer service! Explained everything to a T!! 2nd visit and still impressed! X-Zavier helped me when I found my tire flat, same day service. He, also, looked for any savings he could provide me, knew my tire was in stock, kept me informed throughout the repair and explained my invoice. He was quick and efficient. My repair didn't take long at all. Very happy with their customer service."

"Provided prompt service to my vehicle. Well communicated on what would be done, status throughout the service, and very knowledgeable manager during the process. Nik did a wonderful job explaining all the details and commitment getting my vehicle on time. She make it a very pleasant experience and added laughter that made it a better experience."

"I called to make an appointment now it goes to an "appointment specialist" detached from the actual location. I made an appointment with her, then the day of my appointment about 2 hours before hand I get an email saying it's canceled or denied. I call the shop and she says she denied it because she's to busy. That's fine but when people make appointment they expect to know if that appointment is valid when scheduling. Now it's Saturday and I can't find another place to look at my car. While I was under the impression I had an appointment up until hours before."

"Professional, efficient, low cost! I was treated with understanding and respect. They worked with me to get me an appointment as soon as they could and the entire process was seamless. Definitely recommend and I will be returning if I need anything else!"

"I had a great experience here today!! I made an appointment online and they had my car in and were working on it right away. The manager was so friendly and did his best to give me the best price and get me out of there as fast as possible. Despite running around and being extremely busy I watched him give every customer the best service he could!! Will definitely be coming here to get my oil changes & tires!"