Ned Stevens Gutter Cleaning

"Update - I had something to say about the after service follow up and started an update with the below: still say the service was great. Rates all 5 stars HOWEVER.... I shared my honest experience here and my frustrations about how service follow up was handled. To my surprise and this business's credit, I received a call directly from the owner, Shane. We reviewed the issue and Shane advised they have procedures in place to address my concerns and would do so without haste. He restored my faith and trust in their process and I am happy to share the following. Update to my update: Ned Steven's wants to do things right for their customers. They recognize that sometimes things go wrong, and when things do, ownership is accountable and responsive. They care about the service provided, client satisfaction and as a result are building a solid service based organization. I will trust them with my future business and would recommend their services anytime. This is a great business. The appointment setup was easy over the phone, services prepaid by card. The crew showed up within 10 days, completed the work quickly and cleaned up after themselves. The key is them showing up. Other services make promises and don't deliver. This business didn't offer promises, they simply said what they would do, and then did what they said. This simple concept has been lost over much of the service industry."

"Highly recommended. Personable, fast service from the call to set up a date and time to come out to the actual cleaning visit. The guys were professional, came with the right equipment and did everything promised - blew out leaves, rinsed gutters with water, and cleaned up the debris by raking and bagging. Their service was perfect. I will be using them again next year!"

"I really like their gutter service when I’m able to get them to run water down the gutters to check if they are empty. I have given them only 4 stars because sometimes they don’t run the water and the gutters are blocked at the bends and curves. Five stars for Safety - I have a tall house surrounded by trees and notice that they work safely since they have strong harnesses and wear their helmets Four and half stars for feedback - .They are very responsive to feedback and comeback to fix any issues.However, they may take time to comeback to fix the issue. Overall a happy customer since I have used them for many years and they help keep the gutters clean . I do recommend their gutter cleaning services."

"Ned Stevens Gutter Cleaning was a professional, efficient business to work with from start to finish. When I initially contacted them to get quotes for power washing and gutter cleaning of the home, they were courteous and provided a precise quote with a senior discount. I scheduled the job. They did a superb job completing both jobs in one visit. All work was top-notch. There was one small brown area from debris behind a shutter. When I called them, they came out again and re-did that area. I would highly recommend this company. The house looks pristine. Thanks to the great team who completed this work."

"The team arrived on time to clean the house and fence! They went right to work and were finished in about 2 hours with hassles! Both house and fence look brand new! 5 stars all the way!"