The UPS Store

"I am writing this review solely because I felt compelled to bring corporate attention to the exceptional and kind service provided by Drew C. at this location. Every time I have been to this UPS store, I have witnessed his thoughtful interactions with not only myself, but all those in front of me in line. His positivity brightens my day and I'm sure many others. I searched for a more formal avenue to voice my satisfaction, but was unable to find a ups survey etc. Thank you Drew!"

"The cashier at lake Grove was extremely rude. He had a I Don't care attitude, he told me to call amazon."

"The UPS Stonybrook store has been 100% professional, most helpful and exceptional in their knowledge customer service, and attitude. I always go to the store, leaving with a smile because of the staff. One person to point out is a gentleman named Drew. Thank you! Let me know if I can share this anywhere else or write to corporate to show my appreciation."

"Amazing customer service. Drew was excellent and friendly. I will definitely recommend this ups store."

"I had my internet service changed, and due to the change my ring camera system was off line. After numerous calls to both my internet provider and the ring camera, the ring camera decided to send me new cameras. Before the new cameras arrived, I was able to get the cameras working again. I contacted the ring camera and they sent me an email to print up return labels for UPS to send them back. I had three boxes to return with three labels. Next thing I know my printer is not working. I go to the UPS store and meet Eric. Since the company sent me labels Eric explained to me that I had to use the labels that the ring camera sent me and he could not make new labels. I did not know how to print the new labels in the store from my tablet, using their wi- fi. I had much difficulty in doing so and the store was very busy. I asked Eric if he could do it for me. He explained that it was against the stores policy to touch anyone's personal tablet. After feeling frustrated and not being able to figure out how to do it myself, Eric verbally walked me through the steps of what needed to be done. I was now able to send them back. I don't know what I would have done without Eric's help. Eric was so patient with me along the process. Eric was very polite, professional, and a great employee to deal with. The world needs more people like Eric. I never experienced such kindness. I want to let UPS know what a terrific employee Eric is. Thank you Eric for all your help. You are the best!"