The UPS Store
980 Broadway, Thornwood, NY 10594
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
11:00 AM - 4:00 PM
Photos
Location & Phone number
980 Broadway, Thornwood, NY 10594, United States
About the Business
The UPS Store at 980 Broadway in Thornwood, New York, is a convenient one-stop shop for all your shipping, printing, and small business needs. Whether you need to send a package, print documents, or purchase office supplies, our friendly and knowledgeable staff is here to help. We offer a range of services including packing and shipping, mailbox rentals, notary services, and more. Visit us today and experience the convenience and reliability of The UPS Store.
Reviews
"Always feel like the staffs are grumpy"
"Quick and easy drop off location, especially for Amazon returns. Even around the holidays when the line is out the door, they move really quickly and it never takes more than 15 minutes for you to get from the end of the line to the counter."
"Everytime I visit this establishment, the man has an incredibly poor attitude, and can't seem to be bothered to help without showing some level of displeasure. The co-owner, who I presume is his wife, is quiet and likely defeated by his 24/7 grumpiness. While I do not usually write reviews, this latest encounter did it for me. I went in with a prepaid, packaged label and everything. It was a simple drop-off. However, I noticed that one end of my parcel was slightly open. I asked him if he could tape it shut just to be sure. I kid you not, he responds with "I will give you this one piece of tape. You can close it yourself." When I asked why the one miniscule piece of tape, he simply said "I'm not giving you any more than this." Is this the UPS Store, or are customers put on rations? While I was able to tape that end of my parcel, it was by no means secure, but this man could not care less and just threw the parcel into the shipping area. Is the UPS Store that stingy on a few pieces of tape or is it just this location? Do yourself a favor and go anywhere but here. Terrible customer service, terrible attitude, and terribles vibes all around. Visit the FedEx and USPS locations nearby instead of this dump."
"I have been using this store for years for both personal / business for shipping and mailboxes. They are very professional, super knowledgeable and go above and beyond. It’s a pleasure working with them. Highly recommended."
"This UPS Store and Peter is absolutely Fabulous. WE had a Very Important Item to be shipped to New York City. We brought the item into the store and we were serviced Quickly and Courteously by Peter. He explain all of the UPS Regulation and all of this Stores fine services which will be very helpful for our next important package shipment. No more traveling to the New York City and elsewhere. This store is GREAT. Make sure to use Them. You will be glad that you did. They are the Best. Regards Diane and James."
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