Acutis Diagnostics

"I manage a urgent care in Queens and I must say I can never thank our Acutis rep Alisa enough for walking into our urgent care in 2020! She has been and still is a life saver! She has built such a strong professional relationship with our facility and all of our staff. She has always gone above and beyond to make sure results were given back to us in time - even if that meant after hours. There was no lab even close to giving us the service Acutis has since this pandemic has began! Yes, this includes major labs such as Quest and Labcorp. Alisa ensured everything ran smoothly for us from beginning to end. We were never short of supplies. Patients were always satisfied with the results given back in a timely manner. There’s not many people like Alisa and I think I truly have no words to describe just how amazing she has been to us and our practice."

"Excellent service - quick turnaround in running the Covid test and posting results to the airline. Brooke from Client Care took special care to ensure data is posted and that I have received it in a timely manner. Thank you for making this the simplest step in pre-travel prep"

"Brooke Donahue was absolutely amazing! We were leaving on a trip and had to get tested for the destination. The appointments we originally scheduled had to be rescheduled and she managed to get all four of us at the same time for testing. Not only that she rushed the results so we got it in time and it was uploaded to our portal. Great service! Def recommend."

"I had a great experience with this company on my PCR COVID test for travel. Due to very tight timelines, I had to do the test just the day before my international flight departure. I spoke with Brooke multiple times and she was fantastic! She understood my stress due to time constraints and followed up with me multiple times before and after my test. She made sure that my test results were available way before my flight departure time and kept me abreast of the progress. Equally important, she did all that with admirable empathy, care & professionalism. Thank you Brooke. I am grateful!"

"After exploring a number of options I am confident that Acutis offers the best customer service in their space. Their dedication and consistent, timely execution makes all the difference. Plenty of companies promise great service and most of the time the hype outweighs the results, but my experience with Acutis has been just the opposite. In particular I've been impressed with the support provided by Kelli at every step of the way; she provides truly exceptional customer service!"