Famous Footwear

"I am a size 11 and 8 can never find anything in my size. This stinks. My daughter is tall also and can not find her size. I. Done with this company. I have tried many times and I am always disappointed."

"Typical shoes store, with less than reasonable prices- but the service is phenomenal. I continue to shop at the Selden location simply for the customer service. I can buy shoes anywhere and at a much better price, but I don't feel I'll receive the same attention I do from FFW. I'd rather pay more when getting this kind of service."

"The best customer service ever honestly!! Alison was by far the MOST helpful person I have ever interacted with, from this company!! All over the phone, extremely professional and courteous! If only all in the customer service field had this much kindness!!"

"The Store was clean and cool (air condition). The staff was nice, attentive, and helpful. I tried on a pair of shoes and I realized that the shoes that were in the box were 2 different shoes (perhaps someone was trying on 3 different pair of shoes and rushed to put them in the wrong box). I told the salesperson and he saw that I was correct. He went straight to the computer to check out the shoe that I liked and ordered it for me. And since they didn't have it in stock they will mail the shoes to my house. Over all it was a pleasant atmosphere and visit. They made me feel comfortable. I shall go back again."

"Lisa the Assistant manager was an amazing help. A grinding shoe was leaving blisters, she guided me to something that fit great. She was informative about their app and their sales. It's rare to come across customer service of this caliber, it shouldn't go unrecognized. Thank you Lisa."