Meineke Car Care Center 213 West Main Street, Avon, CT 06001

"Great 1st time having my car serviced at Meineke Car Care in Avon. The woman at the front desk was very friendly and they even fit me in early when I arrived about a half hour before my appointment time. Dennis was the mechanic to work on my car and he was really awesome! He explained things to me in a way that was easy to understand for someone who knows very little about cars. Definitely felt more comfortable here than I usually do at auto places."

"Beyond my expectations. Went literally the extra miles to have the repair completed in less than 24 hours. Their mission is to get you back on the road safely with a smile on your face and trust in their service . Derick is amazing working the unexpected into a doable situation for you. Thank you . Very trustworthy location in Avon CT"

"UPDATE: Two weeks later my car wouldn’t start and I needed to have it towed. Had it towed to Meineke because as I said before I was so excited to find a trustworthy shop close to home. I ended up being charged $47 for EACH spark plug, after the district manager, Derek, reportedly put in two different discounts for me (the first because I asked if a cheaper spark plug was available- the original quote was for $71 each spark plug). When I received the final invoice and did the math and some further research, I realized that the price of spark plugs (the same brand and model that I was told I needed for my car) were $14 and a 4-pack was available for $47. When I called and said that I thought they made a mistake and charged me for four 4-packs, I was repeatedly told that there was a markup for the “full service” experience of going through an auto shop, but was assured that it is never more than 2 or 2.5x. Derek insisted that what he paid for the spark plugs fit this equation, which means at best he paid $28 for spark plugs that I cannot find online for more than $14… Someone here is being taken advantage of and I think it might be me. By the way, the online platform they use for their invoices doesn't break out the labor from the parts costs- I had to call specifically to ask for that to be done for me over the phone. The cherry on top of this whole ordeal is that when I got back my "courtesy inspection" it said that one item needed "Immediate Attention": the cabin air filter which I replaced 4 months ago. When I shared this on the phone with Derek, he did apologize, but did say "well I didn't try to sell you on that" like it was something to be proud of. Unfortunately it's back to the drawing board to find a trustworthy mechanic in the area. So glad to have found an auto shop I can trust this close to home. The customer service is fantastic- Bryan was very friendly and honest. I dropped my car off, but probably could have waited for it. So many other auto shops I've tried feel scammy or have terrible hours or only allow drops offs... This place seems to do it all well!"

"I had a great experience at this specific location! Was able to get a great deal on both sets of breaks and they really took the time to actually look at my car! Loved working with Bryan and Derek (district manager)- never made me feel like I was just a paycheck or wasting their time like most car places do. Will be returning here for future work on my car and going to be telling friends and family! Thank you guys so much!"

"I had a check engine light that came on suddenly the day before a road trip. I had called everywhere in the area but had no luck. I was able to be quickly accommodated at Meineke which was a lifesaver. I was very impressed by the kind and courteous staff, especially Bryan and Derrick. When they didn't have the part I needed in stock they quickly arranged with a local auto supply store to have it delivered in rapid time. I was very impressed with the service and will definitely be taking my car back in the future!"