Caliber Collision 459 John Fitch Boulevard, South Windsor, CT 06074

"Dropped it off January 8th. Got it back January 26th. Suv that got hit parked had rear passenger panel damage. Was kept updated with prices, damage, when parts arrived, when car got repainted and when car was ready. Got picked up from there day of dropping off car from enterprise to get rental. Left rental the last day i went to pick up my car. No hassle dealing with dropping off rental either. Work was amazing. can't even tell my car was damaged from getting hit. Overall happy with the outcome. Only negative i would have to say is, i think due to the impact of the hit, it loosened up my bracket on the trunk. Upon inspecting the trunk opening and closing, I noticed a popping sound from the side it got hit. Mentioned it to the guys. Weekend went by and spoke to them about it. Was told they didn't touch the trunk so it mostly wouldn't be looked at again, it was the bolts that were loose on the bracket, so just tightened them at home and then popping stopped. But overall happy with the service, the way i treated and the results. Would recommend to friends and family."

"Very professional, keep you up the date on your repairs. They actually repair it on the date they promise you [or sooner] and they clean your car before they return it to you. They do good work ...can't even notice where the damage was."

"I'm awe of the service here, communication was on point and my car was ready as scheduled. I really appreciate the help I received from Joe, he was very responsive and listened to all my concerns. I totally noticed the effort he put in to have my car ready on time. I also loved the service with Danny in the front, very clear instructions and a joy to be around. Loved it 10/10"

"Caliber was recommended by my insurance company after my car was hit a couple months ago. My very first impression of them was attentive and reassuring, because Danny, their service representative, is 100% on point. He helped me through the initial process of getting my car to them (it was towed elsewhere) and getting the insurance information sorted. They kept me completely informed and updated throughout the whole process once they did get my car. Way better communication than my insurance company had! They did an excellent job fixing the damage, at first glance, and replacing my tires. They guaranteed their work for life. So, when I heard a strange clicking a few weeks later, I eventually called them to take another look. They kept it overnight and it looks, sounds and runs perfect now. Again, perfect customer service… down to me picking it up and Danny thanking me for my patience… no mention of them detailing it, much to my delight, when I got in my car and realized! ❤️ Hopefully, I will never need their services again, but if I do, I now have a preference. ☺️"

"Caliber spent 3 weeks with my vehicle and charged over $6K to fix a minor accident. Would have been acceptable if the finish was good. The bottom panel was not aligned properly and the door bottom has overspray."