Lyons Auto Service 1056 New Britain Avenue, West Hartford, CT 06110

"This place is an old-fashioned morals kind of shop. One that truly values their customers and will go above and beyond just because its the right thing to do. I had a geat experience coming here and will continue to use them for all of our vehicles"

"These guys are great. They didn't try to up-sell me and told me exactly how it is. I went in there for a standard brake replacement and oil change and they called to tell me that there were more issues relating to the entire brake system and wheel bearings. They said one definitely needed to be replaced and the other on the same axle should probably be replaced within a year or two. They said the other two weren't much of a problem and didn't push at all to fix those. Also a lot of the bolts were stripped or rusted and they had to saw and replace a lot of them, which they did and still got me my car back on the same day. I paid a more than fair price for parts and a very fair price for labor, considering the condition of my brakes. After I got the car back, I tested the brakes as best I could and can not find a single issue with them. They're awesome and have yet to fail me even in the slightest way. This place really exceeded my expectations. They're reasonable and willing to talk and explain whatever the issue may be to make sure you understand what the issue is and what the repair will be before you commit to having them do it."

"I have never really associated "painless" with auto mechanics, but this place really goes above and beyond to make the visit easy for their clients. I am so used to having to jump through hoops and wait for hours when it comes to anything having to do with the car, that I am still genuinely astonished by how quick and easy they make the process. They are event very friendly when responding to my several "Am I really good to go already?" They are really just that fast. I can't recommend them enough!"

"Came in on short notice for an issue with my brake lights, and I was in an out in less than an hour. I was dreading how much it was going to cost but the price was very very fair. It was easy to get to and they have great hours. I will definitely be back next time my car needs help."

"I’ve used Lyons twice in the last few months. The first time I brought in my Honda Accord to get work done on it so I could sell it. They identified issues that needed to be done now and other issues that could hold off. I never felt pressured to get work done that wasn’t necessary and the price was very reasonable. The second time I went to Lyons was for my Subaru Legacy. It needed a new transmission - not a cheap job. Lyons was kind enough to to suggest for me to ask Subaru to pay for it. And it turned out that Subaru would pay for it even though I’m not the original owner. Lyons lost out on some business this time for being honest but they’ll get all of my business moving forward. Very trustworthy people working here, and they do great work as well. Highly recommend!"