P and C Repair, LLC

"Honestly, I feel really bad leaving this review for a nice local shop but I also feel like I should. I had some engine issues earlier this year (oil leak.) brought it to this shop and they quoted me for the work. Got the head gasket, water pump, etc done in about 3ish weeks for a decent price. Brought it back, got some exhaust work done and that went well too. Now here’s where it gets exciting. Just one or two days after the warranty on the engine work was up, the head gasket failed again. Brought it back, I told them I had replaced the thermostat thinking maybe it was the problem but found hydrocarbons in the coolant. They called me telling me it was the thermostat… but I just replaced the thermostat?? I said I tested it for H.C.s and it came back positive… later I got a call saying I was correct. They had the car for quite some time until I got a call saying one of the headbolts were stripped because the engine overheated.. this is where I felt like something was up. I’m going to go out on a limb and assume the headbolts weren’t replaced the first time… anyway, they fixed it up and said they’re gonna do me a solid and only charge me like $400 after holding onto the car for nearly a month and blaming me for their work failing. Anyways… about 3 more months, if that, down the line GUESS WHAT! head gasket failed again! Left them a message - no call back! Sucks because they have such good ratings. I really feel like I got somewhat shafted here. I mean come on… the price wasn’t bad, took quite awhile, and the work failed twice. Now I’m out quite a bit of money, and don’t have a car to make it to work. I would’ve been better off throwing a whole other engine in there !"

"After a brief conversation with the owner who offered to refund me for a failed part I declined and walked out. The owners honesty and patience to explain his position is worth more than any part on the truck. I’ll definitely go back to this honest family owned business."

"Can't believe it took me this long to make a review! Best shop locally. Hands down. And this is coming from someone who literally went to almost every shop in this area. Best customer service by the managers and crew expecially down to explaining issues and seeing next course of action to ensure the vehicle is safe. My whole family now uses this shop with close to 10 vehicles being serviced here this year alone! Very glad to use P&C and will continue to suggest them to friends and family locally."

"I was having major problems with a used Subaru that I bought. No other shop could figure it out, but these guys got me straightened right out. They were also very fairly priced and then they called me several days after I got my vehicle back from them, to ask me how things were going. If you're looking for a shop that knows what they're doing and is trustworthy, look no further."

"P & C is the best! Not only was I able to get a next day appointment for my vehicle, they understood that I needed it for a road trip, and had it completed in 1 day. They explained everything, prices are more than fair, and always take the time to make sure your vehicle is done properly. This is not my first time taking my vehicle to their shop, and it will not be the last."