Footprints Shoes & Accessories

"I’ve just shopped my last time at Footprints. My husband bought me boots for Christmas- they do not fit but because we didn’t return them in 14 days, a very short return window as it is and no extra grace period for the holiday, they will only give us a credit for 70% of the value of the boots. The boots are unworn and in perfect condition but it’s a great policy for them to make some extra money off their customers. Buyer beware - it’s not about customer service at Foorprints."

"They have a large assortment of sizes brands, the staff is very helpful. I have plantar fasicitis and they were very helpful with arch supportive devices and shoes to go along with them. Support a local business ! Jeff Benzos is rich enough. Oh and they love my dogs !"

"I hate to leave a bad review for a small business. I have bought shoes for myself and for kids for years at Footprints but I never will again. I bought a pair of shoes for my mom, and after wearing them for 3 hours the leather rubbed off the front. I brought them back and was told this was “normal” and they could offer shoe polish. They told me me to email the company. My mom has worn this brand for years and never had this issue. If they knew it was an issue why do they stock these shoes? People don’t go here to get subpar footwear and bad customer service."

"So, after discovering the store I had purchased my last two pairs of shoes has closed down and having stopped at half a dozen stores yesterday and finding nothing but poorly fitting shoes, I finally ended up here. This is because my mother-in-law suggested it... she is awesome! Anyway, I walked inside and was quickly greeted by Mark who was able to make some corny jokes, measure both my feet. In no time he asked me what I needed & it was determined I was interested in buying two shoes as well as my use and style. He brought out a couple of options (color and style variations) that fit me very well... We went over the price and realizing it was right in line with what I paid at my old shoe store, I agreed to buy them and was out of there in no time very happy with my purchase and with the fact that I have a new shoe store. Worth mentioning here is the fact that these are top shelf shoes and not some pleather garbage that fits poorly and are uncomfortable. These shoes are comfortable right out of the box. If you are having a problem finding shoes in your size, I recommend checking out this place. As they say, If the shoe fits, it's from Footprints... Mark is the real deal, a true shoe salesman that knows his stuff and gave me the service I expected. This was an awesome experience."

"I traveled to this place because im told it has a huge selection of different brands of shoes. My foot is wide and I need stable shoes. It's not an easy combination to have. Came in and started looking right away. A woman asked if i needed help. I said yes. A gentleman came over and was my shoe helper the entire time. He got the shoes I wanted, and you sat down, and they put the shoe on for you. For someone who has a difficult time putting on shoes, it was so nice to have the help. Great experience. He was their the whole time for me to find the right shoe for me. Then my boyfriend decided he wanted a pair too, the same thing he got his own helper. Love that. ❤️ Finally, we found the right shoes. The two men and the woman made sure we had a great experience and said goodbye. Ya, that doesn't happen anywhere, lol. Especially at a shoe store. Usually cannot find someone to help you. I'd definitely recommend this place and come back again. The shoes are pricey, but you honestly pay for what you get. I got a blk, wide, sturdy pair. It's not the prettiest, but at this point, I don't care. It's all about comfort."