Costco Wholesale

"The store is so big it will take more than an hour to go around. Plenty of selections to buy unfortunately they only accept visa credit card luckily we brought cash otherwise we will go home without any goodies. Most of the products are cheap and meat products are really fresh. Bakery section the best. I had wonderful time going around the store. Less people and not crowded the 2nd time we went food shopping. A good experience for us. Thank you."

"Generally a fan of Costco— quality at reasonable prices. This location is bustling even on a random weekday afternoon. Pharmacy staff was very nice and professional, the room they use for flu shots has an air purifier and the pharmacy staff that helped wore a mask which was appreciated. Ventilation was unusually bad for a warehouse type store. It was 1000-1400ppm, quite bad. Lowe’s or Home Depot are usually around 500-600. 400-450 = outdoors 450-600 = good 600-800 = just OK 800-1000 = bad 1000+ = very bad"

"Two years ago I bought a brand new 700A CCA battery from this Costco. Within a month CA dropped to 400A. Now I have to replace this battery. I went to the Costco and bought another one. When I measured the battery, CA is only 562A. This battery is rated CCA 700A. Where is Costco quality?"

"Costco self checkout has serious issues which significantly lower customer satisfaction. It says self checkout yet it has 6 registers but no scanner guns at each register. Instead there are a few associates who muscle their way into your checkout. Solution: Each register should have a scanner gun attached for customer use. Associates are not need. Its SELF CHECKOUT!! There were originally 2 sets of 3 registers each back to back. They changed the registers to be 2 sets of 3 facing one another. This created a small aisle which prevents customers from having carriages lined up for checkout by their register and still leaving room for other customers to get by with a carriage. There is also a large pole in the middle of the aisle further blocking things.       solution: put the registers back as they were before or spread them apart further. There is a person at the door to check the list of purchases against the ones in the carriage. Now there is an additional person at the end of the self checkout register area who has to count the # of items in your basket to compare it to your receipt.                  Solution: this is a waste of manpower and slows down checkout and customers. Get rid of it and let the guys at the exit door do their job! Costco tells you that you can have your membership card stored on your smartphone.  You can use it to scan at the register. Now when you are on the self checkout line you cant get to the register until you show your physical membership card to an associate so they can compare the picture on the card to your face.   Solution: Seriously! They claim people are coming in with other peoples cards. Seriously! If they want to piss people off and get them to think about switching to BJ's they are going about it the right way!! The real thing that needs to be fixed here is Costco's management team. They need to be fired!!!!!"