Option Care Health 100 Trap Falls Road, Shelton, CT 06484

"Nurse Sean is amazing! On time, professional, courteous and caring, plus easy to talk to and very knowledgeable about my condition! Always a great experience with him! Thanks Sean"

"Nurse Liz is wonderful... excellent communication skills, knowledgeable, efficient and caring. A fine nurse and just a lovely person. I highly recommend her without hesitation!"

"I have been with Option Care for about 11 years. I've gone through the highs and lows with them. It's a tough and logistically difficult industry (home infusion delivery service) that they provide. During blackouts, bad weather, holidays, and a pandemic; I have NEVER missed a dose--when I travel or vacation, they ship my infusion products to my location (my weekly delivery consists of two big and heavy boxes). I've never had a bad representative/nurse/pharmacist, nor have I ever had a problem with any of the staff. We (Option Care, my prescribing doctor, and I) work TOGETHER to keep the intricate process moving as smoothly as possible. At the same time, I believe that each patient should find the infusion service that best suits their individual situation. Thank you Option Care for making my chronic illness life easier to manage."

"Patient sent home with NEW tube feeding and IV antibiotics and Option Care refused to go to the house to set up the pump or administer the IV antibiotics! They would only do teaching over the phone! Unacceptable! They better not be charging insurance for visits. Family is completely overwhelmed and need support from Option Care."

"Julie K is awesome to work with. Her onboarding out me at ease. She was very thorough and easy to work with. Amy, the nurse I was assigned for my first appointment also amazing. My nurse Carrie that will take care of me throughout is great!!! The inside administration regarding coordination, communication and accuracy is AWFUL. Really scares me over the next 6 weeks of care. Week 3 and I am out of my antibiotics. They forgot to deliver this week. Life threatening mistake. I called Vicky who is the Nurse coordinator, who said she will be my contact on any problem told me to call the 800# tonight after I called her to say I’m out of drugs. - No help. The 800 # after hours is just an answering service. Do not work with this company. They are awful. Life threatening mistakes"