Best Tile Springfield 911 Belmont Avenue, Springfield, MA 01108

"They offered a huge selection of quality tile. Erica was super helpful in helping us select the right tile. She has an innate sense of style and color coordination. I would recommend her to anyone looking for design assistance."

"Erika was wonderful to work with at Best Tile. We had outstanding service from our first visit and continuing through our projects. She was knowledgeable with the products and recommended great choices. We appreciate all that she did to support our renovations! Thank you! We love it all!"

"Erika & Ariel are FANTASTIC! Always very helpful in translating my vision into a reality & extremely knowledgeable of the products. Highly recommend for any tiling needs."

"After 45 minutes of being in the store, not one person acknowledged my presence. I looked for a mirror, and I did see my reflection. So I definitely am still alive and not a ghost. When I did ask for help after 40 minutes of walking around the store, I was given an attitude by an associate. I’ve been to so many tile stores in the past few weeks. I have never experienced anything like this. Great assortment of tile, but terrible acknowledgment of customers. I stood at the counter plenty of times, no one said hello or that they would be with me at some point. Would absolutely never come back. I don’t mind waiting, but to completely disregard a customers presence in the store that wasn’t very nice. Try walking into a floor n decor store, even if the associate is with someone they will most certainly greet you with a kind smile and make sure someone will come to help you as soon as they become available."

"Phenomenal service !!!! Worked with Karen on our house project and she was so patient and helpful!! Karen helped us pick out all of our tile (kitchen/ 2 bathrooms) and we couldn't be more pleased with the results. We're forever grateful!!!"