Happy Tails Grooming Salon Inc 10 North Aqueduct Lane, Irvington, NY 10533

"Super nice and professional people Great job, always take great care of my dog"

"Barbara and team always do a great job with our pup. Highly recommend!"

"Relatively inexpensive to other local grooming options. Almost impossible to get through on the phone or have a call returned. Know that checks/cash only are accepted..."

"It’s with no pleasure that I write this review. I write out of a sense of obligation to prospective customers. We had been a customer of Happy Tails for several years. After various minor missteps, we ultimately gave them a printed list of the dos and don’ts for cutting our dog’s hair. It was all working out pretty well. About seven weeks ago, we took our dog in for an overdue haircut. We dropped him off and about an hour later got the text that he was ready to be picked up. We paid by check (they only accept checks or cash) and brought him home. He looked overly scruffy. When the whole family saw him, we determined, that he really hadn’t been cut at all. I then called and left the awkward message that we don’t think he had gotten his haircut. We got a call back to bring him back in and that indeed they had forgotten to give him his haircut. When we brought him back in we told the owner Barbara one thing: “Don’t overcompensate.” When I picked him up, I immediately shouted, “He looks awful! Have Barbara call me.” Seven weeks later he still looks as if he just got a haircut. And we never heard from her. This is not just about a bad haircut. They knew he had not originally gotten his haircut. Yet, they took our check and never contacted us. In essence, they had no problem accepting money for services not rendered. Then when they cut his hair so short that he has been shivering when the temperature dipped, they never called back. They never apologized. They never admitted their mistake. And they will never get my business again. I urge you to be wary of this business. Caveat emptor."

"My dog gets very anxious being groomed. Barbara did a great job and my dog was very happy. Good price and very quick."