True Grace Spa & Nail 11 Burtis Avenue, New Canaan, CT 06840

"True Grace is a wonderful find. Their services are reasonably priced yet the facials and massages are of a much higher calibre than the prices reflect. I was introduced to Sarah and her staff using a gift certificate initially. I have returned many times since, taking friends and family when I can - and am never disappointed."

"Amazing place! I went in for kollagen facial and- in addition- was given legs, hands and neck massage. It lasted well over 1h. The girls working there are very nice and accommodating. The only reason I'm not giving it 5 stars is because when I arrived 15mins late ( due to getting lost), the owner strongly suggested the amount of tip I should leave."

"Absolutely terrible experience. Purchased a Groupon for massage, pedicure and manicure... They started with massage and the person who did it obviously had no professional experience in that area. She also scratched me multiple times. I regret not following my urge just to stop her and walk out. Next was pedicure. Person was really rough with scrubbing my feet to the point where I audibly yelled oww! She said sorry and then hurt me again! Water was cold too. Would never go back."

"Absolutely Terrible Place. They were not busy, but claimed to be and made me wait 20 minutes...then..between a facial and massage that was booked 2 weeks in advance..I waited another 20 minutes..they then sent someone in who I explained an injury to...she started the massage and then left 20 minutes later and then someone new came in (I did not realize it until they started pressing on my injury and then could not understand English and kept doing it) I was calm and explained but.. To add insult to injury, she then tried to end the session 20 minutes early saying it had been an hour. It had been 40 minutes of first one person then another awkwardly pressing on my muscles. This was not a massage. Supposedly the boss made the first one leave to put her somewhere else. I've never been treated so poorly. This is a very shady unprofessional operation. I believe that not one of those "masseuses" is licensed to be giving massages. No wonder they are are always on the coupon sites, they are absolutely awful and unprofessional Do not waste your time or money."

"I have very mixed feeling about my experience here. I purchased a Groupon for a body massage, foot massage and pedicure. I really enjoyed and appreciated all of these services. The staff took their time and I felt truly relaxed. My issue is more with the etiquette of the staff... when I first arrived instead of being welcomed I was rushed to the room for my massage and told to undress. Before I could get situated on the table under the sheet a member of the staff just walked into the room without knocking. I felt very awkward and uncomfortable just standing there without clothes on...she apologized and left and knocked a few minutes later when she returned. From there on out everything was good until I was finished and went to leave. I understand that when you purchase a Groupon you base your tip on the original amount of the services, which I had figured out and was going to split between the two women - one who gave the massage and one who gave the pedicure. I hadn't seen the women who gave me the massage and was going to leave her tip at the front desk. After my pedicure I handed the woman a tip and the manager or boss who was there very angrily and rudely told me that I need to tip her more and that there was a minimum tip. This made me feel very uncomfortable. The staff did a nice job and I absolutely planned on tipping them based on the full price, but it felt very rude for her to react the way that she did and tell me that their is a tipping minimum, because that's just not true. If that is the policy this business upholds then it should be made known to customers and the start and definitely in a kinder way. So I believe the services to be good here, but I think you might be taking a chance with the staff members."